Shop Your WayReviews of shopyourway.com

This is a complete scam. There’s no way to redeem points. This is a case of weaponized incompetence. There’s no way this isn’t done deliberately . No website can be this bad

I gave them one star due to their horrible customer service, both online through messaging and on the phone via the number on the back. I created a new email account as my old one was full of spam and I want to delete it. I have changed that email over and over, sent complaints over and over only to be told to contact tech support via the number on the card. Tech support says it's fixed, but it never is. I reply to messages sent to the wrong email yelling and cussing in capitol letters to stop using that email!!!! This has gone on for months. I think my only option now is to cancel my online account, then start a new one, just like I had to do a few years ago. What a bunch of inept morons!!

If I could go lower than 1 star I would.

I've been a member for quite a while. When there were still Sears and Kmarts around and shopyourway had point prizes for playing online games, it was possible to earn free merchandise; I quit using the site when that ended until Gasbuddy offered $.15/gallon in shopyourway points and I discovered that those were redeemable for gift cards. As an inducement to get others to use Gasbuddy, an extra $.30/gallon cashback in points is offered for signing up friends. I did so and filled up, but my Shopyourway points did not increase as much as they should have. After complaining, the points were correctly assigned, but so far it's not worth the time I've put into it.

I have requested many times my statements from an account that was reported as fraud. I have yet to get the statements despite numerous requests and assurances that they would be forthcoming. I was told I could access them through my synchrony login etc. They are not available. I am tired of this companies run around. DO NOT APPLY FOR OR USE THIS CARD. They are deceitful in not only their statements but interest charges as well. I pay my statement balance in full every month yet they are still charging me interest.

DO NOT GET THIS CARD! I don't have enough time to write every problem I had with them. I had this card for 5 years to help with my credit. I never went crazy with it. I could never get an increase and I could NEVER use my reward points (over 100,000). Every time I would go to a store they could never find my points. I closed my account because they charged me a late fee for being one day late (my last payment prior to closing my account, $10 balance) they slam me with all types of fees. Mind you, I have my payments automatically scheduled to be taken out. One payment was late by one day because I pay by day of the week not date. But after 5 years you would think they would waive one late fee for a mix up of date (by one damn day). I closed my account and they send me an email saying my account is closed but I get no notification that 2 days before I closed my account my gym membership of TEN DOLLARS hit and 2 months later Sears finally decides to email me saying my closed account is wayyy past due and heading to collections because of $10 damn dollars. You guys suck to the highest degree!

I just closed my with MASTERCARD SHOP YOUR WAY. They like to hang up on you (4 Times, until I asked for a manager) when you call to ask about something. When you ask them why wouldn't they call you back they say they don't have access to outgoing calls. WHY BE IN COUSTOMER SERVICE?? , they have you wait on the phone as if you have nothing else to do. I can understand 1 to 6 minute wait or so but 45 minutes is RIDICULOUS! It ended up that the supervisor couldn't help me anyway! Their customer service rep lied to me when I activated my card. I asked if there would be foreign transaction fees for using my card in Italy and she said NO! Come to find out there were! And a shitload! They lied to me and I cant do anything about it! They are reviewing their phone call with me but I truly doubt they will call me back or fix the charges. If I can give it a Minus 100 I would, Worst credit Card Company out there!

This card is bad , When you want to make a payments people that do not understand english get on, They need people that are Americans .Bad card all the way