Yvonne B.
Item came is really fast and it was…
Item came is really fast and it was perfect.

Shoptiques is a marketplace connecting independent boutique retailers with shoppers who want something they can't find at the mall. Every product is stocked by an independently-owned boutique, hand-picked by the owners themselves. Discover merchandise by category, by neighborhood, or by individual store. One-of-a-kind apparel, jewelry, accessories, home goods, and gifts from thousands of small businesses across the country, all in one place
Shoptiques (shoptiques.com) has 203 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Yvonne B.
Item came is really fast and it was perfect.
Beth V.
Easy to order. Item was well priced and shipping was fair. The package was received in a timely manner and was packaged well.
lori
BEAUTIFUL TOP AS DESCRIBED AND QUICK DELIVERY
Rachel P.
I called the boutique the skirts were from (carlyz craze) and the lady was very nice and helped me with sizing. The Skirts are exactly what I wanted.
Monica M.
The price was great. The items were packaged so well.
J.D.
Great customer service. I had ordered the wrong item and reached out to Debbie at customer service, who insured I would receive the item I wanted. Communication was easy and the product is of great quality. Thank you.
Kevin T.
Good price. Great communication
Christina
The Customer Service response time is extremely slow. They offer a phone number to call, but there is never anyone available and if you hang on long enough, the call will be disconnected. The response time via email is extremely slow and questions/issues do not get fully answered. In addition., shoptiques is not offering great prices and they charge you for return shipping and often shipping at purchase. The time to receive the item is extremely long. I received the wrong item, and actually had to prove it by sending pictures. I ordered a denim jacket and it’s been weeks and I don’t think the correct jacket has even been sent. Overall, I recommend finding your item on another site as it will be likely less expensive and you will likely receive it in a timely manner.
Response from ShoptiquesJun 6, 2025
We’re truly sorry to hear you had a frustrating experience, and we appreciate you taking the time to share it. We always aim to provide great service, though it’s clear we fell short of your expectations this time. To clarify for others reading: Your first order was returned using our standard return policy, which does not deduct original shipping costs (you were not charged). Your second order was actually $25 less than the first due to a promotional sale—same item, just at a discounted price. Unfortunately, the wrong item was sent, and while we did ask for a photo to confirm (which helps us avoid repeat errors), we immediately offered to send the correct jacket at no additional cost to you—including all shipping. We recognize that response times may have been slower than ideal and we’re actively working on improving that. We're sorry this experience left you dissatisfied. That said, we did try to make things right and are still happy to help if there’s anything unresolved. —The Shoptiques Team