Kirsten H.
Mystery Box of Shame
I got the the mystery box. It was on a big sale so I guess its my fault. I bought 3 and was excited then they got here. 1. They were bags not boxes 2. One had leaked all over one other bag and everything in its bag which made that trash cause Axe body wash doesn't come out. 3. All the bags were THE SAME there was a slight difference on 2 jewelry items and those items were bent. 4. But their mystery boxes right? I didn't expect that kinda quality from a high rated. Company. The only high was Customer Support did help me with this debacle. So Fair warning dont do their mystery box.
Response from ShoptiquesApr 21, 2026
Hi there, Thank you for the honest feedback, and we're sorry this was your experience. Leaking product, bags instead of boxes, duplicate contents across all three, and bent jewelry aren't acceptable, full stop. After reviews like yours, we've removed all mystery boxes from Shoptiques and will not be listing any more going forward. We're glad our Customer Support team could help resolve the refund. If there's anything else we can do to make it right, please reach out to [email protected] and we'll take care of it. Thanks again for the fair warning to other shoppers. Feedback like this is how we get better. The Shoptiques Team