ShopshopsliveWelcome to ShopShops! The award-winning global livestream shopping app for fashion, beauty and lifestyle.Download ShopShops to discover authentic new and pre-loved designer goods and unlock the best deals. Join our global community for the shopping obsessed!
Shopshopslive (shopshopslive.com) has 75 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Irene R.
I recently purchased a Louis Vuitton speedy 30 from shopshops the price was great and it came with Entrupy authentication! Best place to shop pre-love bags!
Response from ShopshopsliveFeb 6, 2025
Thank you so much for your glowing review! We’re thrilled you had a great experience and truly appreciate your kind words. If there’s ever anything else you need, we’re here for you! Warmly, the ShopShops team
Margie P.
Bad customer service and sellers name RichRay luxury collection is dishonest. Also Sylvia Vintage is dishonest too. So stay away from those store at Shopshop.
Response from ShopshopsliveFeb 4, 2025
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concerns. While we understand why the seller(s) handled the situation this way, we truly value your perspective and would be happy to discuss it further to ensure we address your concerns as best as possible. Please feel free to reach out to us at [email protected], and we’ll be glad to continue the conversation. Best regards, the ShopShops team
Eurie K.
I've been a shopshops customer for years (love you Mumu!) and have purchased probably 10+ designer vintage handbags, new but discounted shoes, clothes, accessories, etc. The live shows are fun, I love the access to international shops and products, and appreciate the quick customer service responses. The merchandise is sometimes coming from Japan or China so takes a bit of time, but none of my purchases are urgent so I don't mind. Overall, love shopping on Shopshops.
Response from ShopshopsliveJan 17, 2025
Thank you so much for being a loyal ShopShops customer and for sharing such a thoughtful review! Customers like you are what make ShopShops such a special community. We’re so grateful for your continued support and can’t wait to help you discover even more amazing finds in the future. Thank you again for shopping with us!
Abby E.
I wish I made my research before purchasing on this company. I bought 2 LV purses, already got an update and tracking shipment was provided online and suddenly got an email after 13 days that the purse Is sold. How can that be???? ! Just not professional and so dishonest . offer me a bag that’s more damage for a $100 less than the bag I purchased.
Response from ShopshopsliveJan 17, 2025
Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience you experienced with your recent order. Regarding order ending in 8326, we regret that the item became unavailable after your purchase. Please know that we have issued a full refund for this order, and we truly understand how frustrating this situation must have been. The seller offered an alternative bag as an option, but we want to assure you there is no obligation to accept it if it doesn’t meet your expectations. Additionally, we are pleased to confirm that order ending in 5808 is still being processed and on track for fulfillment. If you have any further questions or need assistance, please don’t hesitate to contact us at [email protected]. We’re here to help and committed to improving your experience. Thank you for your understanding and patience. Best regards, the ShopShops Team
Deborah M.
Do not do business with this place !! They charge me and I have not received my purse!!
Response from ShopshopsliveJan 15, 2025
Hello, Thank you for your recent purchase! We see that your order was placed on January 11, 2024, and while it hasn’t arrived yet, rest assured it’s on its way. We’ve confirmed the item has shipped and kindly ask for your patience as it makes its way to you. If you have any further questions or need assistance, feel free to reach out. Wishing you a happy and healthy new year! Warm regards, The ShopShops Team
PAULA B.
I purchased a bag during live show and was given false information regarding the year of manufacture of bag. I asked for refund of my money. Adam of Adam luxury tried to convince me that year didn’t matter but condition of bag was more important. I told him this made me wary of continuing with the purchase. He then offered to have their company authenticate bag. I felt better for a while about it then I read terrible reviews about this company online. I again reached out to ask to cancel order and refund my money. I was basically told that they would not speak with me and that I can do whatever I like and that I would be reported to the platform. I reached back out to see if they intended to ship bag since they have gotten my money . Now no one is responding to my messages.
Response from ShopshopsliveJan 14, 2025
Hello, Thank you for reaching out. We don't see that you've created a case with our customer service team, but we would be happy to help you directly. We found your order, and it did ship to you via UPS and should be arriving soon. Please note, because this was an international order, transit time does take longer. Please don't hesitate to reach out directly at [email protected] if you have any questions. Wishing you a very happy and healthy New Year. Best regards, the ShopShops Team
David W.
Great stuff!
Response from ShopshopsliveJan 6, 2025
Thank you for the review. We think so too! :)
Liza
ShopShops notifies you via email about your gift. Sometimes I cannot be on the show until the end because of time difference, but can always count on ShopShop to reach out.
Response from ShopshopsliveDec 26, 2024
We're so glad you have found that you can count on ShopShops! Have a happy and healthy new year!
