carmelita S.
Please DO NOT purchase from this site
Please DO NOT purchase from this site , never receive my order , I have to dispute with the credit card because they return a portion of what’s charged in my credit card. It’s a scam , first time I ordered and now I have to deal dispute in my credit card because I did not receive my orders but I got charged in my credit card
Response from ShopshopsliveDec 26, 2024
Hello, Thank you for reaching out. Upon reviewing your order history, we see that the "Gucci Sylvie Bee Star Embroidered Black Leather Shoulder Bag Small" was delivered on 12/22/2024. We sincerely apologize for the delay in delivery. Unfortunately, the bag was held at customs, which can sometimes occur when shipping from an international seller. While this is beyond our control, we understand how frustrating the wait can be. We also note that your order for the Louis Vuitton Black Multicolor Shoulder Bag was refunded on 12/10/2024. If there are any other outstanding issues or orders, please don’t hesitate to let us know. We truly value your understanding and apologize again for the inconvenience caused by the transit delay. Wishing you a very happy and healthy New Year! Best regards, the ShopShops Team