ShopshopsliveWelcome to ShopShops! The award-winning global livestream shopping app for fashion, beauty and lifestyle.Download ShopShops to discover authentic new and pre-loved designer goods and unlock the best deals. Join our global community for the shopping obsessed!
Shopshopslive (shopshopslive.com) has 75 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Gina
Nemo is AMAZING!!!! Best customer service and very reliable and helpful
Response from ShopshopsliveJun 23, 2025
Thank you so much for the wonderful feedback! We’re so glad to hear that Nemo made your experience a great one — we’re lucky to have such a dedicated team member. Looking forward to serving you again soon!
Indeira S.
Nemo was a pleasure to work with, great customer service! Thank you so much 🥰 Shelly
Response from ShopshopsliveMay 20, 2025
Thank you so much for your kind words! We're thrilled to hear that Nemo provided you with great customer service and was such a pleasure to work with. We'll be sure to share your feedback with her—it will mean a lot! If you need any further assistance, don't hesitate to reach out. 😊
D.S
Customer service with Nemo she was so helpful and responsive,👍the missed star from the 5 is for the purchase itself as I didn’t receive any (not a single update !!! )But Nemo helped me to get my money back 👍
Response from ShopshopsliveMay 12, 2025
Thank you so much for your feedback! We're thrilled to hear that Nemo provided you with excellent support and helped resolve your issue promptly. 🎉 We sincerely apologize for the lack of updates regarding your purchase. Your experience is important to us, and we're working on improving our communication processes to ensure this doesn’t happen in the future. We truly appreciate your understanding and hope to provide a seamless experience for you next time. If there's anything else we can do for you, please don’t hesitate to let us know!
GEN N.
I started shopping at Shopshops since last year and I have beenloving the experience so far. I always win a bag from them. Very affordable luxury items. Love it!
Response from ShopshopsliveApr 28, 2025
Thank you for your amazing review! 💖 We're so glad to hear you've been loving your ShopShops experience and finding affordable luxury treasures. Congrats on winning bags—what a treat! 🎉 We’re excited to keep bringing you more pieces to love. Happy shopping!
Markitta W.
I have enjoyed the experience of purchasing great bargains on the ShopShops app for over a year now & have won several giveaways that I’ve entered. I can’t stress enough to others to venture on over to the app to find your next luxury accessory at the best prices.
Response from ShopshopsliveApr 28, 2025
Thank you so much for your kind words and for being a part of our ShopShops community for over a year! 🎉 We're thrilled to hear you've been enjoying amazing bargains and even winning some of our giveaways! Your recommendation means the world to us. 💖 We look forward to continuing to help you find your next luxury accessory at unbeatable prices. Happy shopping!
S. C.
Although I have had bad experiences with some sellers (failing to disclose a callout, repainted bags, damaged goods due to packaging) in this app, Nemo has been so helpful and responsive. You just have to be very careful and make sure you only buy from reputable sellers, ask A LOT of questions before purchasing and inspect the item when it arrives asap. I’m satisfied with customer service so far!
Response from ShopshopsliveApr 2, 2025
Thank you for sharing your experience! We're sorry to hear about the issues you've encountered with some sellers, but we're glad Nemo was able to assist you. It's great to hear that you're satisfied with our customer service so far. If you ever need further support, don’t hesitate to reach out—we’re always here to help!
Robin H.
My daughter introduced me to ShopShops and it is highly entertaining! I have been watching the livestream events for years and love the community. Bravo, ShopShops!
Response from ShopshopsliveMar 18, 2025
Thank you so much for your wonderful feedback! We're thrilled to hear that ShopShops has become a source of entertainment and connection for you over the years. It's amazing to know that our community continues to bring people together. Bravo to you for being a valued part of the ShopShops family!
Farhana C.
The sellers are extremely shady and shop shops takes no liability for it. They are not accurately disclosing the bags are being painted or the condition of the bags. Sometimes even selling fake bags and allowing the sellers to sell the item. The Chinese market is very shady.
Response from ShopshopsliveMar 18, 2025
Thank you for sharing your feedback. We take concerns like this very seriously and have already reached out to the seller to address the issue you mentioned. To ensure confidence in our platform, we’ve implemented a policy requiring all bags sourced from China to include Entrupy Authentication. If you have any doubts about the authenticity of an item, please contact us directly at [email protected] so we can assist you in resolving the matter. Our customer service team will keep you updated on the issue you raised as well as the resolution.
