Robert B.
Spencer at Shopper Approved has been…
Spencer at Shopper Approved has been very helpful and I would recommend Shopper Approved to any Company that is striving to monitor their customer service.
Shopper Approved is one of the oldest and largest online rating and review services in the United States, though we serve clients world-wide.Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have greatly attributed to our client's success.Shopper Approved is an Inc. 500 "Fastest Growing Company in America" two-time award winner, and is the highest-rated online review platform in the world according to the BBB (A+), G2 (4.9), Capterra (4.9), and TrustPilot (4.8).There's a reason why companies like 1800Flowers, B&H Photo, NameCheap, and VividSeats choose Shopper Approved for their customer ratings and reviews.*************************************************ATTENTION - PLEASE READ BELOW*************************************************If you look at our Trustpilot Ratings Chart above, you will see that it is comprised of mostly 5-Star ratings and 1-Star ratings. This is because we have two very different groups of people that leave reviews here. - The 5-Star ratings are from our actual clients, who are comprised of thousands of online businesses around the world who use our services to collect reviews on their behalf.- The 1-Star ratings are from some of our client's customers who have had a bad experience with the client, and not with us directly.As one of the largest rating and review companies in the world, we collect millions of reviews every month, so it is natural for some of our client's customers who have had a bad experience to want to reach out.That being said: - If you're one of our client's customers, please know that we care about you and want to help you resolve whatever issue you are having. Please call or email us and we will do whatever we can to assist you. Or...- If you're a business owner or a consumer researching our company, we hope that knowing this information will help you to put things into a better perspective.*************************************************
Shopper Approved (shopperapproved.com) has 769 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Robert B.
Spencer at Shopper Approved has been very helpful and I would recommend Shopper Approved to any Company that is striving to monitor their customer service.
Aaron
Amazing quality of service and response and response time! Love our account rep BayLee!
Matthew
Always helpful!!
Salvador O.
We are really happy with Shopper Approved. It is not nearly as expensive as other more expensive softwares like Trust Pilot, but offers ALL of the same features (as far as we know) and they offer excellent service. Thank you!
Marisa
We just began working with Shopper Approved after months of conversation. So far, I am incredibly happy with their customer service and dedication to their company. Due to my schedule, I have had many reschedules of meetings due to activity and the team at Shopper Approved has always been incredibly accommodating and patient with us. If this is a sign of their normal customer service, then I expect this to be a wonderful partnership. Kevin from Shopper Approved is very knowledgeable and answers any and all questions that I have in a prompt manner, and takes the time to thoroughly explain the services and how Shopper Approved can help my business. I am very happy so far.
timkug
This site "Finds" reviews for companies and I was scammed by one they recommended. So I went to their site to leave a bad review for this company, but could not. What review company doesn't accept reviews?
PG
Shopper Approved has been an amazing service for our business. We saw our conversion rate double within 2 weeks which resulted in immediate sales growth.
Senna L.
Back with ShopperApproved now, the support this time round has imporoved tremendously! Very happy and impressed!