Shopper ApprovedReviews of shopperapproved.com

The customer service and onboarding team is extremely helpful and walked me through the entire process of integrating their widgets into our site.

They have been a great help setting up apts, and getting shopper approved running on my site

With Shopper Approved's customer review system, my company has received customer reviews at over triple the rate in comparison to our past review request service. The customer service and onboarding team is extremely helpful and walked me through the entire process of integrating their widgets into our site. Both Jared and Marie were a pleasure to work with!

Great on-boarding customer service! We used other review companies before and the difference is unreal!

The team at Shopper Approved is dedicated to helping you succeed. You need to make an effort through, and make sure you do your part to set it up based on your specific business need and customer base. So far after just a month I'm having customers posting daily. I also find the survey very useful - customers are giving me valuable feedback that I'm immediately using to make better business decisions.

We switched from Trust Pilot to Shopper Approved when Trust Pilot tried to double our monthly fee after a year without any justification only because they thought that we were now dependent on them. We ended up negotiating a similar fee with Shopper Approved which unlike Trust Pilot which is a passive review site with an API that didn't work for us ( we had to manually make review requests), proactively sollicits reviews at every level and does so through an API, which they were willing to tailor top our needs ( solliciting after ther product has shipped, not after the order was placed). The Shopper Approved team put in the time and effort, following up consistently, to ensure that our transition went smoothly. Contrary to what some people have asserted, neither Trust Pilot or Shopper Approved will let you choose which reviews will show, however Shopper Approved does have a warning and follow-up regiment to help resolve any issues that a customer may have and for the customer to be able to amend his review if he so chooses.

I was on a competitors reviews platform and felt I was overpaying for them to under deliver. I wanted more reviews on google product listing ads, and saw other websites in my vertical that were successful were on shopper approved. They offered a free trial, no contract, and matched what I was paying elsewhere (for less value added services like product reviews.) But that all means nothing, because in one month my reviews on Google PLA ads doubled. My product detail page looks way better with their reviews aggregate snippet, and they have a great account manager who was patient, and most importantly followed up to ensure all of shopper approved technical implementations were installed. In a segment of internet marketing that can be expensive to gauge roi on, they knocked it out of the park. I can't wait for black friday.

Shopper Approved has been good to work with. Our person has been very responsive when we asked questions. So far the service has been great. I have no issues with them.