ModernyReviews of shopmoderny.com

Response from ModernyAug 10, 2026

Thanks so much for the love! We’re so glad the storage units worked out so well for both your kitchen and your shoe setup, and that everything got to you quickly and went together without a hassle. We totally hear you on the price point, too. We try to make sure everything we build lasts and really solves those everyday headaches, but honest feedback like yours means a lot to us as we keep tweaking things. Thanks again for coming back for round two, and hit us up whenever you need anything else!

Response from ModernyAug 8, 2026

Hi Klara, Thanks so much for leaving a review! We’re thrilled to hear how much you love the colorful figurine statues and that they look great in your space. We are so sorry for the inconvenience and frustration caused by having to pay customs tax twice due to the split shipment. We really appreciate your feedback, as input like yours helps us refine our multi-item delivery process to prevent hassle like this in the future. Please don't hesitate to reach out to our support team directly so we can make this right for you!

Response from ModernyAug 3, 2026

Thank you so much for sharing your wonderful feedback! We’re thrilled to know that you’re delighted with the product and that our customer service team made a great impression. Hearing that both the product and the support exceeded your expectations truly motivates us to keep delivering the best experience possible. We’ll continue working hard to maintain this level of quality and care every time you interact with us. Your input helps us grow and serve you even more effectively.

Response from ModernyJul 31, 2026

Thank you for taking the time to share your feedback with us. We are sincerely sorry to hear that the directions were not clear and that you experienced issues with the clips breaking during assembly. We aim to make setup as seamless as possible, so hearing about your experience is incredibly valuable as we work to improve our product instructions and component durability. Our team would love the opportunity to assist you directly and walk you through any step-of-the-way guidance you might need. Please reach out to us at [email protected], and one of our support representatives will be happy to assist you with assembly tips and clear steps to get everything set up properly.

Response from ModernyJul 29, 2026

Hi Christian, Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a great experience with our customer service team and that your delivery arrived smoothly. Providing fast, helpful support and seamless delivery is always our top priority. Your feedback means the world to our team and helps us continue delivering the best possible service. If you ever need anything else in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Response from ModernyJul 22, 2026

Thank you for taking the time to share your experience with us. We sincerely apologize for the lack of delivery updates after your order was placed and understand how concerning that must have been. We appreciate your patience while your order was in transit and are glad you reached out so we could help identify what had happened with the delivery attempt. We’re pleased to hear that our customer service team was able to assist with reshipping most of your order and promptly refunding the out-of-stock item. It’s especially rewarding to know that you were satisfied with the quality of your purchases and felt supported throughout the process. Your feedback is invaluable, and we’ll continue working to improve our shipping communication to provide an even better experience in the future. Thank you for choosing Moderny, and we look forward to serving you again.

Response from ModernyJul 19, 2026

Thank you so much for sharing your experience! We’re delighted to hear that your dinosaur night lamp arrived on time for your grandson’s 2nd birthday and that everything worked out in the end. We truly appreciate you taking the time to update us after locating your package. Your kind words about our customer service mean a lot, and we’re thrilled that your first experience with Moderny was a positive one. We hope your grandson loves his gift, and we look forward to serving you again in the future!

Response from ModernyJul 18, 2026

Thank you for your kind feedback! We’re so glad to hear that your order arrived quickly and was exactly as advertised. It’s wonderful to know we met your expectations. We truly appreciate you taking the time to share your experience. Your support means a lot to us, and we look forward to serving you again in the future!