ModernyReviews of shopmoderny.com

Response from ModernySep 3, 2026

We sincerely apologize for the frustration and inconvenience you experienced regarding your Glass Flower Bouquet order, as well as the confusion surrounding your tracking details We strive to provide clear communication and reliable service to all our customers, and we are truly sorry that we fell short of your expectations in this instance. We appreciate your feed back and thank you for bringing this matter to our attention.

Response from ModernyAug 29, 2026

Thank you so much for the wonderful review! We are thrilled to hear that our customer support team was able to quickly assist you with updating your house number and that the glass flowers arrived exactly as expected. We deeply appreciate your business and kind feedback. If you ever need assistance with future orders or have any questions about our products, please don't hesitate to reach out to us again. We look forward to serving you again soon!

Response from ModernyAug 27, 2026

Thank you so much for taking the time to share such a sweet review! We are absolutely thrilled to hear that your gift was a hit and brought a smile to your grandma’s face on her special day. Knowing our products play a small part in creating wonderful memories for your family truly makes our day. We deeply appreciate your support and business. Should you ever need anything else or have questions about future orders, please feel free to reach out to us anytime—we’re always happy to help!

Response from ModernyAug 24, 2026

Thank you for reaching out and sharing your experience, Miro. We sincerely apologize for the delay in receiving your order and for the complete lack of communication you have experienced. You are entirely right to be frustrated—failing to respond to your messages is not the standard of service we aim to provide, and we deeply regret the added stress and inconvenience this has caused you. We want to resolve this for you immediately. Please reach out directly to our dedicated support team at [email protected] with your order number so we can prioritize your case, locate your package, and provide you with a detailed tracking update right away. We appreciate your patience while we work to make this right.

Response from ModernyAug 21, 2026

Thank you so much for taking the time to leave us such a wonderful 5-star review! We know how stressful it can be when you realize an address needs to be updated after placing an order, so we're thrilled our team was able to sort that out for you in a matter of minutes and keep everything on track. Providing quick, helpful, and hassle-free support is always our top priority, and knowing we made your experience a great one truly brightens our day. If you ever need anything else in the future, please don't hesitate to reach back out—we’re always happy to help!

Response from ModernyAug 14, 2026

We’re glad to hear everything went quickly and smoothly for you! It’s always great to know the process felt effortless from start to finish. Thank you for sharing such positive feedback—it really means a lot. We appreciate your support and look forward to continuing to deliver experiences that leave you just as satisfied.

Response from ModernyAug 11, 2026

Thanks so much for taking the time to leave us a review! We're super happy to hear that your son is loving his dinosaur egg night light and that we could get that missing Dino film sorted out for you right away. Knowing we put a big smile on your little guy's face made our whole team's day! We really appreciate your patience, understanding, and kind words about our team. It was a pleasure helping you out, and we can’t wait to welcome you back again. If you ever need anything else, just give us a shout!

Response from ModernyAug 10, 2026

Thank you so much for taking the time to share your review! We are thrilled to hear that you had a great experience with our customer service team and that your order arrived exactly as described. Knowing that you are super happy with your purchase truly brightens our day. Your support means the world to our team, and we look forward to serving you again in the future. If you ever need anything else or have questions down the road, please feel free to reach out to us anytime!