Healthy PetzHealthy Petz is listed under Pet Stores.
Healthy Petz (shophealthypetz.com) has 498 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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R L M.
I requested a refund for my order and they issued it right away
Response from Healthy PetzOct 2, 2026
Thank you for sharing your experience! 😊 We’re glad we could handle your request quickly and make the refund process smooth and easy for you. We appreciate your feedback! 💛🐾 Healthy Petz Team
Patt M.
Hailey was able to get this resolved for me quickly and save me the trouble of receiving an order I no longer wanted. She was also very thorough and kind with the tone of her reply. Hailey is a valuable asset!!
Response from Healthy PetzOct 2, 2026
Thank you so much for your wonderful feedback, Patt! 😊 We’re thrilled to hear that Hailey was able to resolve everything quickly and make the process easy for you. We’ll be sure to share your kind words with her—she’ll truly appreciate them! 💛🐾 Healthy Petz Team
Ava G.
French bulldog with the usual skin problems, pink belly, paw licking, the lot. Tried three different foods and a lot of shampoos. This is the first thing that's actually made a difference. About 6 weeks in and the pink has gone. She takes it straight off the spoon.
Response from Healthy PetzSep 29, 2026
Hi Ava, Thank you so much for sharing your Frenchie’s experience! 💛🐾 We’re thrilled to hear that after about six weeks, you’ve noticed such a positive difference in her skin, especially after trying different foods and shampoos. And we love that she happily takes it straight from the spoon! 🥰 Thank you for trusting Healthy Petz and sharing her progress with us. Warm regards, The Healthy Petz Team 💛
Nancy W.
I had tried many things to help eleviate my dog’s scratching and itching!!!!! I have never been so pleased than I am with this product!!!!! Hands down the best product ever!!!! Will continue to purchase!!!!!
Response from Healthy PetzSep 29, 2026
Hi Nancy, Thank you so much for your amazing review! 💛🐾 We’re thrilled to hear that after trying so many different things, you’ve finally found something that’s helping with your dog’s scratching and itching. Knowing that you’re so pleased with the results means the world to us! Thank you for trusting Healthy Petz and for continuing to choose us. 🥰✨ Warm regards, The Healthy Petz Team 💛
Lori
Response time to remedy an issue.
Response from Healthy PetzSep 29, 2026
Hi Lori, Thank you for your feedback! 💛 We’re glad our team was able to respond quickly and help resolve the issue for you. Providing prompt and helpful support is always important to us. 🙏✨ We truly appreciate you taking the time to share your experience! Warm regards, The Healthy Petz Team 🐾
Patricia
There was an error with the quantity delivered in my initial order. It was easily resolved after I contacted the company. I am very pleased with the outcome.
Response from Healthy PetzSep 29, 2026
Thank you so much for your kind feedback! 💛 We’re sorry about the initial quantity error, but we’re glad our team was able to resolve it quickly and easily for you. 🙏 It’s wonderful to hear that you’re pleased with the outcome. Thank you for giving us the opportunity to make things right! 🐾✨ Warm regards, The Healthy Petz Team
Irene C.
After a friend tried this product for her itchy dog with great success I was happy to give it a go for my boy. Sadly after 60 days it had made no difference for him. Under the 60 day guarantee I therefore asked for a refund and am delighted to say that 4 days later, with a weekend in-between the entire amount had been refunded to my account. I'm truly sorry it wasn't the magic cure but give you 5 stars for your custom service. Thank you
Response from Healthy PetzSep 29, 2026
Thank you so much for your thoughtful and honest review! 💛 We’re sorry that the product didn’t provide the results you were hoping for with your boy, as we know every dog can respond differently. We’re very glad, however, that our team was able to make the refund process smooth and have the full amount returned to you promptly under our guarantee. 🙏✨ Your 5-star rating for our customer service truly means a lot to us. Thank you for giving Healthy Petz a try, and we wish you and your boy all the very best! 🐾💛 Warm regards, The Healthy Petz Team
Jill F.
Healthypetz provide an excellent service their collegen extract for dogs is very good. I needed to cancel my subscription and they acted very quickly to stop the latest order from shipping and cancel my subscription. The person who dealt with my account/subscription was helpful efficient and kind and I really appreciated their help in getting everything sorted so quickly
Response from Healthy PetzSep 29, 2026
Hi Jill, Thank you so much for your kind words! 💛 We’re thrilled to hear that you’ve had a great experience with both our collagen and our customer service team. We’re glad we were able to stop your order before it shipped and take care of your subscription quickly. It means a lot to hear that our team was helpful, efficient, and kind throughout the process. 🐾✨ Thank you for your support and for choosing Healthy Petz! Warm regards, The Healthy Petz Team 💛
