Spitfirey
EXCELLENT CUSTOMER SERVICE!!
I started my first subscription in September and had to end it in September. My almost 14 year old GSP, Cole, had a veterinarian appointment where his life saving medications were increased. I was instructed by my veterinarian to not give Cole anything new. If Cole tolerates these higher doses with ease, I would love to try again. Customer service was absolutely outstanding! This company actually cares about its customers , both human and furry. There was NO issue with my request, NO condescending questions, NO disrespect!! I was actually shocked! Thank you Healthy Petz. I do hope to try again!! VERY kindest regards to you ALL!!
Response from Healthy PetzOct 9, 2026
Hi Spitfirey, Thank you so much for your heartfelt review! 💚🐾 We’re truly touched by your kind words and are so happy our team could make the cancellation process easy and stress-free for you. Cole’s health and well-being come first, and we completely understand the importance of following your veterinarian’s advice. We sincerely hope your sweet boy adjusts well to his medications and continues to feel comfortable. We’d be delighted to welcome you and Cole back whenever the time is right and your veterinarian gives the go-ahead. Sending lots of love and gentle cuddles to Cole! 🐶❤️ Warm regards, The Healthy Petz Team


