shopgoodwillReviews of shopgoodwill.com

Poor photo quality, giltchy website, most bids cost on pacific time, item quality ‘as is’, $2-3 handling + tax from area sold + shipping means you’re going to pay approximately $15-$20 over the cost of the item to get it. Not worth it. Purchased a few things to try the service, never again.

Shipping is way to expensive. They should go back to in-store jewelry shopping. I bought two items. First and last time.

Get your act together Goodwill.com. It’s not that hard to assign one corporate person to coordinate the policies amongst the various stores to offer fair shipping prices (many are ridiculously overestimated today), reasonable handling fees, fast shipping, and accurate product descriptions (with highlight pictures of product damage and defects). You need a return policy that doesn’t cost your customers anything (incorporate that charge in your handling fees). I’ve probably purchased 100 items from your online store and had 5 bad experiences. Goodwill Industries made $7.6 billion on donations. I believe that money supports the mission of the organization, but you have to fix your 1 star rating!!

I bought two items at shop Goodwill. One was a set of vintage linens like a tea, towels, handkerchiefs and little napkins. I wouldn’t have paid a dollar for this set, which wasn’t a set. I did not expect items that had biological stains on them. And they were not even all vintage. Disgusting. The second item was supposed to be a vintage tin box that had an embossed scene on top of it. It was a cheap flimsy cookie canister. That ended up costing me over $30 and was supposed to be a gift. It was maybe a two dollar item. I was taking advantage of and I will not forget it. I will never purchase from them again.

Goodwill should be ashamed of themselves, and so should those of you catering to their online ridicule. Goodwill is supposed to help THEIR COMMUNITY! NOT take all the expensive things, people like me donate, and sell them for inflated prices, and make money on the shipping as well! Then leave scattered garbage on the Shelves for those who need the stuff you're stealing from them! These items are supposed to go on the Shelves of the community they were donated to! Now, all they're is ebay with no morals! I donated thousands of dollars in toys, and it makes me sick that they went up for auctions, basically stolen from the little children who can't afford auctions! Stolen from shelves for People who need help! They should have had those toys new in the box! NOT all of you bidding on them for profit! I had a toy collection worth thousands and gave them believing it was going to children who would REALLY appreciate them because they were new in the box Especially for THEM! NOT TO LINE THE CEO OF GOODWILLS POCKETS, and whomever else is involved in this backstabbing endeavor. And you KNOW Who you are! From CEO to those of you running it all. YOU should know better! Good will?? More like Good kill. Kill another corner of American society that started with a heart and jumped on the acquisitive train with all the other spineless traitors who no longer care about helping anyone but themselves. What goes around comes ALL THE WAY BACK AROUND! Karma will catch up, and there will be no auction counting down the hours to make your bid! You already put yours in long long ago. When society knocks YOU off your pedestal and kicks YOU down the spiral to the end, just remember how you got there, and who will not be there to catch YOU when YOU fall.

I been on here for years never had a problem until the other day from two stores no longer customer service at all and all the stuff that bought over the year's at these stores first store eastern Nebraska & southwest Iowa the i saw something that about combine shipping and it was under 20lb I bought these before and did combine shipping with no problem be but they had combine shipping for both items on the top when you went to pay for them but it was not combine shipping at all then call the person's in charge not working with you even though you was RIGHT IN MATTER!!! The person had a power trip about the subject even i had pictures of what was going on got nothing but power trip from this person's in charge and a little rudeness and no customer service at then to top all things the power trip person blocked on top of it for no reason even i was a regular customer on there store I paid for everything from them this manger needs have a talking with on customer service plus I work retail for 25 years and never treated a customer like this!!! The other store Central Illinois inc. It had to do with shipping they didn't pack it at all and it got damaged in shipping I call them out for it then they had a customer service response on the matter they need to pack shipping items way better had trouble with them getting my money back but I got it back but the had power trip to on the matter so I get blocked from that problem like I said i didn't do nothing wrong on this matter either they need to start training people better both these problems not right i am trying to get hold higher ups the chain this how companies start going out of business I seen it over the year's

Biggest problem is Goodwill's description of the items they listed for auction is not accurate. When I say "not accurate" I mean it's overstated in condition, measurements, sizes, damage that's not visible in photos and at times the item doesn't work. I quit buying from Goodwill because these problems were on almost every order. And what made it worse was the "Handling and Shipping Fees" added were way over the top in price.

Buyer BEWARE! The biggest scammers running this operation. There are things that are brand new that include free shipping and half the price when purchased directly from the manufacturer. They sell broken items claiming they “turned on”. I bought a wine cooler, rented a truck and payed someone to help me lift it into the bed all to find out the compressor was shot. Lost over 300 dollars because of a post that said “item turns on”. But won’t take the item back because it’s a “donation” This website sells everything from fake and broke items at outrageous prices. Their shipping prices are a complete joke as well. Also they have canceled numerous winning bids because they didn’t make a profit. Total sham business, there is nothing Good about shopgoodwill.com Complete schemers and scam artists working to steal your money.