danny massey M.
90% of the statues were broken due to…
90% of the statues were broken due to the back they were all placed in one bag in the box shoot to me.
Online Marketplace for Goodwill thrift stores
shopgoodwill (shopgoodwill.com) has 334 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingMalls & Marketplaces · Goleta, California
Excellent

Malls & Marketplaces · San Jose, California
Excellent

Malls & Marketplaces · Santa Monica, California
Excellent

Malls & Marketplaces · irvine, California
Excellent
Showing 271 reviews with 1 star · Clear filters
danny massey M.
90% of the statues were broken due to the back they were all placed in one bag in the box shoot to me.
Kyle D.
Cheap junk they don't refund and electronics are not tested! I bought many things they slipped a couple junk items in and discription so I did not want them so they banned me from online auction this should be stopped don't waisted time or money! Scam
Brittany
They've suspended my accounts for no reason. App sucks and they need to fix it. Overpriced items, shipping is beyond bs how much it is on a lot of items. Customer service sucks and don't care. Took forever to get a refund for 1 item I sent back from 1 goodwill. Another goodwill lost my order so I had to argue with them til they sent me my item I paid for. My new account I been able to buy a couple things but now they suspended me from bidding for no reason when I've bought every item I won a bid on. Pure bs. Bad experiences and poor customer service/communication. Goodwill deserves consequences.
LeeAnna B.
Very dishonest! Sold me $600 of untouched jewelry-so it said in item description, but it was gone through. Very dishonest. Worst part is who do I call to prove my case?!?! No one knows!!!! No accountability on there end!
R.T
Purchased two necklaces and neither are as described. - One is rose gold and described as yellow and is so tiny and insignificant as compared to the photographs. - The other weighs half of what was written on their website! I feel completely and utterly ripped off! I don't know how they can get away with this?
Andy G.
If I could’ve given negative stars I would have. From my experience, a shopper has about a 70% chance of the item descriptions being purposefully dishonest. I think the website is trying to liquidate items that wouldn’t sell in the stores and this is how they decided to attempt to turn a profit on broken down stuff that should be thrown away.
R.Bruce H.
Shopgoodwill Of North Georgia Is Horrible, I just recently purchased an Ibanez electric guitar from this location, When I received it it was banged up something terrible, it was not this way in the listing pictures, I zoomed in on every picture and observed what few minor blemishes it had, nothing to amount to anything but when I received it it had major scrapes, and scars all the way threw the paint, My guess is that little kids got a hold of it and played with it, When I contacted management about this they were totally unconcerned, they just said we sold it as is but the way it was when it was listed and the way it was when I received it was totally different and this damaged did not happen in shipping, the guitar was fairly well packed and there was no damage to the box, so all this damaged happened after they took pictures of it and the time it was packed for shipping, So with all this said if you are smart you will avoid buying anything from Shopgoodwill Of North Georgia
Dane
I won two 24 inch wooden figures and paid for them right away. After 9 days they were still not shipped. I wrote to them and they told me they couldn’t find them and they issued a refund to me. I wrote back and asked them how it’s possible to lose two 24 inch tall figures. They wrote back and told me “thank you for your business” and closed my case.