Ron.
I bought an item that weighs just over…
I bought an item that weighs just over 1 lb, price was about 26 dollars, I was charged almost 35 dollars for shipping. that is unethical behavior on the part of Goodwill.
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shopgoodwill (shopgoodwill.com) has 334 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Ron.
I bought an item that weighs just over 1 lb, price was about 26 dollars, I was charged almost 35 dollars for shipping. that is unethical behavior on the part of Goodwill.
Kukusha
THEIR NEW WEBSITE IS AWFUL. I WAS NOT ABLE TO FIND THE "SAVE" BUTTON ANYWHERE TO SAVE AN ITEM TO BID LATER DESPITE OF THEIR WRITTEN INSTRUCTIONS WHICH WERE USELESS. I CALLED 714-640-8370 TO NAVIGATE ME , RECORDED MESSAGE ASKED TO STAY ON LINE FOR REPRESENTATIVE, THEN I HEARD "GOODBYE" . DOES ANYBODY KNOW THE ANSWER TO MY QUESTION ?
Suzanne W.
Goodwill allows FedEx to double or triple the item weight for shipping and this is WRONG! The packaged, shipped item does NOT weigh what FedEx is claiming and charging. I have checked the weights on multiple items and FedEx is blatantly stealing money on these transactions! SHAME ON GOODWILL AND FEDEX!!
Matt
Overpriced second hand items. I bought several junk items in the past. They ban good auction buyers. Crooked and rude company
karamat
Don't buy anything with moving parts. Clothing is fine but I've been burned a few times with some things that are obviously broken - it was obvious that the sellers didn't even try to inspect the product. There is a no return policy for a reason!
Matt
It is hard to bid on their site. Before the clock for the item is up the item has closed and someone else won it. They over charge shipping. Items on there are second hand so sell for far more than retail. Even eBay is cheaper. They need to improve there price gauging.
Jackie C.
Terrible customer service Didn't send 1 of the 3 items in lot, the item they didn't send was the reason I bid. After I notified them. They didn't ask what I wanted to do, instead refunded 1/4 of bid. No shopping or handling. Shipping costs are astronomical! I was sent someone else's item, and they didn't bother to reply to my message informing them.
James B.
They are taking donations, picking the cream of the crop and then selling it at a premium.