shopgoodwillReviews of shopgoodwill.com

These people cant pack a package properly. Plus they cant count nor spend the time to verify all the piece are present. How hard is it to count then compare that number with whats on the box. I realize they dont have all the time in the world but just by looking they would have noticed a major piece missing.

I've bought a hundred or more items on the Goodwill Online Auction (Shopgoodwill.com) and in the past have had some great deals on items you really don't see everyday. Lately I have noticed that when I put my max bid on something the, price will go up to $1 below my max bid and that's where it will close. As an example; you'll see a $20 bid on an item and there will be no bids up until 2 minutes prior to a closing then all of a sudden 1 person will bid from $21 to $49 and stop because your Max bid is $50. it always ends at $1 below my max bid. Go figure.... Also, their shipping and handling fees are outrageous.. I just won an item that weighs 2 pounds and comes in a small square box and they are charging me for a 12 pound item. I am paying $16.31 plus a $4.50 handling fee for a $61. item!! I am getting tired of this with them

I keep trying to bid on items only to be told my bidding has been suspended. Customer service got back to me telling me that I have multiple accounts open on the same email (I do not) and that I should use one of them. They close their tickets without solving any issues

Just placed a bid on a pair of sneakers. 1 minute before bid ending time AND I know my bid amount outbid the others HOWEVER this new crappy upgrade just kept loading pass the end time and my bid never went through. Shoes sold for a lesser price than they could have sold for. Shopgoodwill new updated site is terrible for shoppers but now I’m thinking it’s also bad for them as well. Might as well go back to EBay

I agree with most of these reviews, both good and bad. HOWEVER, as I’ve started noticing an odd trend that I want to make users aware of. When bidding on higher end watches or things with a “ name brand” I’ve noticed a remarkable trend of “ anonymous ” bidders who bid these items up to about 80% of value. Test it out yourself, it’s odd. Then I’ve seen these SAME exact items months later up for bud AGAIN! Meaning a very specific Rolex up for auction with little clarity on working and authentication, but bud up to 80-90% of value in secondary market. THEN a few weeks ( or months) later the same watch appears back up for auction?????? I feel there is some serious manipulation going on with this site. All in all, I found going to EBay a better place to shop and get authentic items where you can actually communicate with the sellers!

This new Goodwill online shopping is horrible. I purchased many many items. There is a big difference when it says like new condition and when you receive it it is filthy nasty and dirty, I purchased Timberland boots that were counterfeit, there is too much false advertising. They need to go back and put it in the store and try to sell it for $2.99. The way they figure the shipping cost is ridiculous and cheating the customer. I purchased socks that weighed a little over a pound they charge me for an item weighing 9 lb. This online Goodwill shopping is even worse then the stores. Yes Goodwill is helping people the CEOs fill their pockets.

Worst ever website for the worst ever business.. can never log on because user name/password never takes so I can never access all the nasty filthy junk this crummy outfit sells

Always been happy with items, however, the new website is frustratingly horrible! Half the time, even SHW categorized items will come up as none found in the search, when there are actually hundreds available. The old site was so much easier and pleasant. Whomever chose the new platform did not chose wisely. It stinks!