anon
Shopgoodwill of Berwyn
Shopgoodwill of Berwyn, PA and some Shopgoodwill has a policy that a signature is required for orders over $100. Is it too much to ask Shopgoodwill and the others to inform their customers of this policy before an order is paid and shipped out instead of finding out later that if no one is at home to receive the package then it will not be delivered? The customers can then provide a work or business address where someone can sign for the package. I understand Shopgoodwill has to protect themselves from packages getting stolen but why not punish the thieves/porch pirates or customers that files false claims instead of punishing all their paying customers. The rules should be change, if the customers paid the shipping cost, the customer should be given the choice if they want a signature or not to receive the package. If Shopgoodwill pays for the shipping costs, then they can make up any rule they want that favors them, it should be as simple as that. Luckily for me, FedEx scheduled a delivery on a Sunday and I can stay at home to receive the package but unfortunately, FedEx did not even bother to ask me for a signature, so much for that store policy.


