shopgoodwillReviews of shopgoodwill.com

Bought ps4 pro for 96$ from auction. the ad said " NOT Tested powers on". 2 days later the console arrived in a seriously bad damaged box. go to turn the console on and it puts out a display but theirs something wrong with the console because the screen flickers. I go to test the HDMI port and its fine and no shorts. The IC chip went bad that controls the HDMI port causing the screen to flicker and then the console to completely die with white LED on it and no display after a few minutes of turning on every time. I took it to a repair shop and they quoted me 150$ to solder on a new IC chip and resistors as well on the motherboard. they sold me a broken console and knew what they were doing when they sold it. the ad never mentioned once anything was wrong with the console at all. never will donate any of my stuff here anymore or even step foot in a good will store. I will never be a customer again , the cost to repair it was more than what I paid for the console!

They way overcharge for shipping and don't cooperate with conbines shipping, the reason for this is they make money off the shipping, also their handling fees are outrageous. Generally they are hard to get a long with.

Charged me $85 shipping on a 7 lb item, buyer beware, I never would have imagined 2 toys would cost me so much. Customer service is useless.

Awful! If your winning bid isn't the price they hoped for they will recant your bid and relist or sell elsewhere. It's happened too many times to be accidental. However, If you over bid based on poor description you are still forced to buy. Also the shipping/handling/BS other fees are so high as to negate any potential savings you may have had. Avoid!

My first negative experience was being sent a watch that was obviously defective, the crown would not screw down as it should on a water resistant watch. It took a bunch of emails, involving their primary customer service before the issue was resolved. My second negative experience was an order that didn't ship and didn't ship and didn't ship. I had had enough and asked that my order be cancelled. Magically, it shipped that day. Except it didn't. My guess is they created a label that day so they could say it shipped, because FedEx from their location to mine does not take a week. It may take a bit of work, but there are other places to find deals. Please, shop anywhere other than Goodwill industries.

Seattle Evergreen Goodwill sells fake items. Recently purchased a pair of earrings listed as 925 silver and was initially charged 24 dollars in shipping to send a four ounce package across the state. The shipping was then lowered to 17 dollars (it actually costs them less than four dollars to ship), but the item was totally fake. DO NOT BUY FROM THIS LOCATION.

They marked the sheets as queen and were full. I live 70 miles away. They wouldn’t let me return them because it was over 7 days. I would have understood if I just didn’t like them but they made the mistake. Now they charge you for a bag also. I won’t be buying anything else from Goodwill

Had a problem with merchandise called him left messages. Email many times a button quite a few stuff over the year never really had a problem. I think they’re just too big. They don’t know what they’re doing. I still try to contact them and no return calls. Nothing email nothing some of the merchandise is not the greatest. Make sure you ask if it is good silver or bad silver. The two difference are big One will turn your finger green. The other one I bought a ring it said Sterling silver turned out to be in Mexico. I think they need to definitely had jewelers and who knows what they’re doing it.