shopgoodwillReviews of shopgoodwill.com

I bought a pair of shoes online through Arizona goodwill on the 5th same day I bought from 2 other states and have received my 2 other items and here it is the 11th and they still haven't shipped my item yet. So do nor buy from them online unless u don't want to receive it and not get a refund either. That store cannot be trusted.....

The goodwill sites shipping charges have become obsene. I was goong to bid on a pair of tennis shoes and the shipping said $35-$70. I sent a complaint and they said that Fed-ex controls shipping charges. Thats BS. The shippers like Fedex and UPS do sell the fact that they can charge Customers published rates and if they get a discount of 20% or whatever they keep it as profit. But what they are doing is checking the dimensional weight box on the shipping machine when shipping a package. This button is checked when you have a large box that has no weight like shipping 2 pillows. So UPS and FEDex came up with Dimensional weight. The problem is Goodwill is using for everything and gouging Customers by inflating tye shipping charges to get more$$$. What happened to buying sonething you collect or need and paying a fair price for shipping? Goodwill needs to educate thier people about dimensional weight and when it applies. Also fair handling charges. It diesnt cost $5 to mail a pair of tennis shoes!

I've been a customer for 5 years now but today I just paid my last order. The shipping/ handling is just a gross abuse, I would think they have a discount with the carriers but even though, they charge the most expensive shipping from all over, also the items are mostly junk nowadays. I also want to help the cause but they are just rippers. Ill try to find a better option. Bye!

Have bought multiple things in the past...Bigger and heavier than a belt buckle. Just over $10 for shipping. Almost as much as my bid. This is THE END.

The Peoria, Illinois sent out a horrible lot of jewelry and left out a substantial sterling chain. I paid 521.00 for this lot. I emailed and paid cost of shipping to return it. I tried emailing them with no response. I will not bid on their mixed metal boxes again.

Absolutely terrible. Bought a framed print that was supposedly an 1863 map print. The print was copyrighted 1986- but the listing made no mention of this information. The photos also didn’t show the true copyright year. The shipping and handling fee was over $60. Total scam. I can’t believe that Goodwill is so dishonest.

Like previous comments, shipping prices are insane. I was charged $24 to ship a sweater from NJ to MN. Ridiculous. I think I got a deal on a few things… but won’t be buying anymore. What a scam.

I’ve been meaning to leave this review for some time. Shop Goodwill randomly blocked my account for no reason. They never responded to numerous attempts to email them. Their shipping prices are predatory. They will blatantly charge you 5-10 lb for shipping an item that weighs 1 lb or less. Then they will charge you handling on top of that. They try to sell their items (buy it now) and ebay prices but at goodwill condition. Stop supporting this business, it’s crooked.