shopgoodwillReviews of shopgoodwill.com

Extremely long shipping times. Extremely high shipping prices with handling fees even though they pay these employees for a job so how is this even legal? Half the items i feel you bid on have people from goodwill getting a percentage or something so they may be bidding up their own items. This should not be allowed either based on the fact that they are donated free items. They should sell all items in store. A worker told me they take everything of value from stores and send for the online stores now. People need to stop donating to them. Its wrong they are a billion dollar company now. They sell on ebay and say they donate to charity which the charity is goodwill itself so they are using some sort of legal loophole which should be looked into. They dont show all items in the description to try and cheat buyers. If there is an issue with your item they dont give any refunds. Again something criminal is going on here. If you have any issues with them or any store they will suspend or close your account and WILL badger you before doing so. I can go on and on. Broken items, no refund. I havent bought much over the last few years but there were times i paid a high amount and didnt even get all the items one specifically the most important item in the bundle which caused me to bid high was not in the package when it arrived. What they offer in return for it is basically nothing and as I've already said if you get mad at all with them they will block you or close your account. People need to stop supporting them and if you have issues find a legal action against them. Im sure this may seem extreme but they have become money hungry jerks selling your old items for near market value. Broken items in the buy it now for near market value of the same working item. Its so sad.

Shopgoodwill in Hillsboro, Or. 97123. Don't buy from them I've been waiting 12 days and they have not shipped what I paid for 12 days ago. A package bought 2 days later shipped. I asked why. Crickets. Save your money

Some Goodwills such as North Florida Goodwill rip you off on shipping in a way that's hard to believe. There is no redress. They just stiff arm you and blame FedEx. Lies. I have purchased many times there but check shipping before you place a single bid. They may take you to the cleaners. I bought 3 guitars from 3 different Goodwills. One charged $20 which is very fair. Another (South Florida) charged $43 pretty steep but good packing. North Florida charged $70! Ripoff. Slowest shipper as well. Haven't seen it yet. Super bad deal. They don't care. I did eventually receive my package. It was in a box big enough to hold 4-5 guitars or a medium size human. No wonder it was so expensive! It had very little packing and was poorly taped so it was a testament to the shipper that it arrived OK I saw the exact same guitar being sold by Central Ohio Goodwill and the shipping estimate was $12.81 with a $16.36 total! A $50 difference in shipping! Real customer service at Shopgoodwill is non existent. They are only there to make excuses and tell you why they will do nothing. Redress is not possible. These are the signs of a truly terrible company and really bad management.

They'll send you items covered in black mold and then act delusional when you speak wity the manager. Stay away !!!!!

The website is set up to feed the ads on the site. I noticed several times after I received notification that I had been outbid. When I click on view active bids or anything on the page it takes you to an ad. This is not by mistake because they make money per click. The website is a scam site. They post items very low. By the time the auction is close to closed the price can jump up hundreds of dollars. For example the item can start out at 10.00 dollars and after a few days it can be 200 dollars for used items that are donated. I will not be buying anything and I recommend you do not either. The buy now is very expensive for used purses for 24.95. I'm sure resellers are running the bids up or some kind of scam is driving up the amount. Very dissatisfied Goodwill has taken a turn for the worst. Junk is in the store and the nice stuff is being sold for hundreds of dollars.

I bought a womans dress winning bid $8 but then they added a bunch of fees so my total was $30! When I recieved my order it was JUNK!

I buy a lot off Shop Goodwill but try mainly to buy from the ones Closest to me. The Shipping and Handling Charges they are so Inconsistent and BAD throughout the entire website Locations. A Football Jersey that weight less than 1 Pound will have a $11-$23 Shipping Charge and a Handling Fee. The USPS has aFlat Rate Padded Envelope you can ship this in for $7.00 and Sites like Poshmark Charge $7.87 Fltat Rate under 5 Pounds. Goodwill just RIPS you off or has Dumb People handling Shipping Charges

I bought an acoustic guitar which was not cheap. the photos intentionally were taken from angles to hide damage that would incur significant cost to repair. I filled a claim that was instantly rejected. hard to believe a company that calls themselves "good will" would stoop to such deceptive practices. ripped me off for $70! will never buy from them again.