shopgoodwillReviews of shopgoodwill.com

customer service gives you the run around and then tries to guilt trip you to remind you they help people with their sales. Just be aware when you shop at their on-line or auctions site that if you have a damaged shipment or incorrect items, you will spend a lot of time taking photos of the damaged items, packing and outside of the shipping box (because they want to blame the delivery service when they packaged items incorrectly). Their customer service needs an upgrade for sure

Shipping and handling cost on a 6oz package. Handling is $5.99 (i was ok with that) but the shipping alone is 19.88 by ups ground. Goodwill Industries of Sacramento Valley has no idea what they're doing when it comes to shipping or the are purposely overcharging.

They allow FedEx to rip of their customers with the most outrageous shipping charges. As the contractor of FedEx it is their responsibility to stop this.

I bid on some shoes. Was the only bidder, just got a notification I've been outbid. So I try to go to the website, guess what it's unavailable due to maintenance!!!! How convenient. This isn't the 1st time they've pulled this crap. I also feel the prices for shipping are ridiculous. The item will cost say $5, shipping will cost $20. They say something weighs a certain weight & then add a few pounds. So basically they are lying! And don't get me started on the secret bids or whatever they're called. That's a bunch of b.s. What is really going on? What is there to hide? Makes me think there's someone up to no good. And the actual store's prices are highway robbery. I love how they sell 2 piece outfits, each piece separately. Bathing suits too. Surprised they don't do it with the shoes too. Hahaha. And the color of the day tags, whatever the color i NEVER can find that color. Overall Goodwill sucks

Dishonest . jack asses if you want to get ripped off for complete crap this is the place for you, when bidding on an auction even though you were the high bidder they won’t give you the item. they give it to the person right below you simply because they didn’t like a comment you left about their shady practices. incompetent unprofessional waste of

Never got the item I ordered, but FedEx says it was delivered, and only the shipper can file a claim for a lost package, so I’m just out of luck. I didn’t receive tracking information from the shipper until I followed up weeks after it was apparently sent, so I didn’t know it was missing. Poor communication, poor value, would not buy anything here again.

Bid and ordered on supposedly fenton art glass. I won and not one piece of the glassware is fenton. Fenton is always marked on the bottom. Worthless cheap glass ware you can get at dollar general. Also bought a vintage egg scale and showed the weight was attached to the scale. Arrived no weight. Uselss also. All went in the trash. Stay away from Goodwill. PERIOD

They took my money, blocked my IP and never sent anything they put a fake tracking number that shows up as "canceled". They said that I had some imaginary phantom old accounts and that was their grounds for IP banning me so that I could not obtain any tracking information. I never had an account with them before. I could not pay for anything else because of the IP block. They even had the nerve to tell me to never come back again. All I did was pay for one item. They banned my account after I insisted on the tracking number. You can see it here, FEDEX tracking number: 287705424680 DO NOT PURCHASE ANYTHING FROM THEM THEY WILL KEEP YOUR MONEY.