shopgoodwillReviews of shopgoodwill.com

This site engages in fraudulent shill bidding to drive up the cost of auctions. If you do purchase here, I recommend using BUY IT NOW ONLY

Customer service not helpful. Don’t answer questions and do not assist

I made a purchase for $141 from the goodwill of south Texas for a Gucci shoulder bag with a COA. When I received it it looked good however; it had some dirt inside and I wiped it out . When I did blue dye came off the entire inside. I contacted them and was told that they wouldn’t accept it back. Beware of the pictures and products you buy.

PayPal has taken over their payment system. And PayPal always has been a nightmare... WARNING ?!!!&$ POS....

Won an auction and was canceled the following morning. Called to inquire and was given false/misleading answers, essentially told "it's just the way it is, management made the decision". Scummy behavior

You need to watch out for shipping prices and I hate to admit I got caught twice by not checking. This time I ended up paying close to $50 to ship a guitar. Ridiculous. In this case it was Goodwill Industries of Middle Tennessee. (Watch out for Florida and Texas). The website isn't very good. If you look at an item it won't bring you back to it on the previous page. You have to hunt/scroll to figure out where you were. Also, they should have seller ratings but never will because they know there would be many low ratings. Customer service is a complete waste of time because it only exists to make excuses. They will never resolve anything but just tell you why you are getting screwed. They know who/what they are and they don't care.

I found something good on last Friday, and there was an option as "Buy now" and I did. Paid $487 and purchased that item. This morning I got an email about refund and cancellation of sale. I guess someone at the Goodwill wanted to buy that item and then cancelled my purchase. Weird beavior

My local store in Colorado Springs stopped doing the online auctions for awhile. They started back up so I thought I would give it a try again. I was the highest budder on two auctions, for records lots. They don't do pickup, surprised, but ok. Received the records two lots but one lot was wrong. The records were Elvis, and one of the records in the missing lot was possibly worth a lot of money. The second auction I won was a keyboard. This was from Delaware and Delaware county. I received it and it was missing the manual and the power supply. I don't buy things without the power supply, because they can be hard to get or really expensive. It really sucks that Goodwill is horrible. They are supposed to be giving people job skills, but they are giving the workers bad business practices that no other employer wants