shopfocallure.comReviews of shopfocallure.com

I subscribed because I thought that I was getting a FREE Babe Box, only paying $6.95 for shipping. Come to find out that it's not "free" at all. You cannot cancel until you pay for a second box is what I was told when I tried to cancel. NOWHERE did I see the conditions of receiving said box. Very dirty and deceitful. On top of that, I was charged twice for the first box (S&H) and have contacted them twice so far and it still isn't refunded. My first box is set to arrive two days from now, approximately. Had I known all of this trouble, I would NEVER have signed up!!!

great customer service!

I absolutely love the products I received from my first box! I was given beauty products I didn’t even know existed. It’s fun to open up!

Extraordinarily deceitful company with woefully mediocre products. Their free box promotion is literally called "Free Babe Box," but what is not shown anywhere on screen is that you must purchase a second box before you can unsubscribe. This is hidden deep in the Terms of Service, which is written in very small print in light colored text at the bottom of the page. It took a few weeks for me to receive my "free" box, and the items were woefully mediocre. I could find better products in my local drug store. They didn't look like full size samples, nor do I believe they are worth anywhere close to what Babe Cosmetics claims. I have not tried any of the products yet in hopes of being able to return it. You cannot cancel your subscription online; you must e-mail support. The rep responded quickly with a canned response that I had to pay for another box before being able to cancel, and bizarrely offered for the first box to be discounted 30%, as if I hadn't already received it yet. What's more, their Web page claims to have been seen on Refinery29, Ellen DeGeneres, Wendy Williams Show, etc. A quick Google search clearly indicates that none of these media never featured or even referenced Babe Box.

The quality of the products are great!! I loved every single thing I received. I am so excited to see what I get next. You will not be disappointed, I promise.

Do not waste your money!! Cheap rubbish that comes from Ali express. Its supposed to all be cruelty free but that's very questionable, I've found no cruelty free stamp on many of the products. They say you get the first box free but that's ONLY IF you pay for the second box, unfortunately I didn't see that anywhere on the site. Brands I've never heard of, bad quality and I will not be putting any of it near my skin. This company needs to be shut down.

Sono ormai mesi che sono cliente babecosmetics e non c'è mai stato un problema...soddisfatta al 100% di tutti i prodotti e del servizio clienti.

Signed up for a one month 'free' trial to be told I have to pay for a second month before I can cancel. This was not communicated before I signed up. I signed up for a one month 'free' trial of BabeBox on the 8th of January 2020, paying for the shipping which was $7.95 USD. On the 14th of January 2020, I saw on Facebook that multiple people had complained of being scammed out of their payment details to be charged for a second month, even when they genuinely did not want the box of cosmetics (after seeing how poor quality the cosmetics were). After seeing these reviews, I immediately emailed BabeBox customer support email to cancel my order and subscription. I was then told I have to pay for a second month before I can cancel. 'Since the BabeBox offer is two-months and grants the 1st box for free (shipping only) and the 2nd box for 29 USD + shipping, the subscription can be cancelled after the 2nd box starts processing.' This was not communicated in the sign-up process nor in any of the confirmation emails I received after signing up. After emailing, the replies I have gotten have come from Virtual Assistants and are the same message copied and pasted repeatedly. This company now holds my payment details (which they do not allow to be changed or deleted on their website) and refuses to cancel the subscription, even after I said I would ship the box back at MY expense. It states in multiple places upon signup AND even now on their website underneath the one-month free trial - 'cancel at any time'.