Hello,
We are incredibly grateful that you took the time out to leave us this note.
Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.
We look forward to serving you again.
MP
Misstress poisontears (.
Overall very great
Everthing in this was good there was in my opinion a lot of uneccesary plastic wrapping and the eye shadow is barely pigmented but it was still over all a good box and everything else in it is excellent :-)
Response from shopfocallure.comMar 28, 2019
Hello,
We are incredibly grateful that you took the time out to leave us this note.
We will take a note on the packaging and product quality.
Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.
We look forward to serving you again.
SM
Sabrina M.
It was an okay box nothing super…
It was an okay box nothing super special not really worth the price
LF
Lynn F.
Bad experience, don't waist your money
I am a beauty blogger with a huge following and always looking for new products and subscription boxes to try out. I ordered this box, because I wanted to try a smaller, not as well know brand box, so I was excited to give it a shot. I was not reached out to be an influencer or paid to try their products, I purchased this box with my own money. I received my items after about a week and a half. I received a very tiny box with the seal cut and it was re-taped over a bunch with clear tape. I contacted customer service the day that it arrived, trying to return it and they didn't even address my concerns. They said I was sucked into 2 months of products. I opened the box and did research on all of the items. I received a teeth whitening stick that I only could find on one page on eBay for $1.50 (also it was not labeled correctly with no country or origin and the ingredients weren't listed correctly). I received an unbranded eye mask pack of 2 , worth $2, an eyeliner pen that did not exist on the internet prob about $3, a Focallure Mascara on their website for $25, and a Focallure palette worth $15. This value is not over $150. Also, in the email a lady named Kate said that "each box contains $100-$120 with of products", not the stated $150 on the website. The email I got also was very generic and not personalized, so Im sure it was just copied and pasted with so many people complaining about it. I am terrified of using these products and think the entire thing is a scam, with cheap, fake branded products. I would have felt better if all of the products were Focallure brand, not random, cheap items thrown in. They also state that they are cruelty free but I am very disappointed because they ship to China and other countries that require animal testing to be sold there.....so cruelty free idk..? The box is confusing and you don't get anything near what you pay for... $40. Dont waist your money.
KM
krina M.
Came in time
Came in time, product all new and packed in original box.
Response from shopfocallure.comMar 28, 2019
Hello,
We are incredibly grateful that you took the time out to leave us this note.
Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.
We look forward to serving you again.
EF
Enjoli F.
I was super impressed
I was super impressed! I got fullsized products and a beautiful pallet that actually will complement my skin tone. I'm in love with the eye liner and seal eyeliner. I honestly can't wait to get my next box!
Response from shopfocallure.comMar 28, 2019
Hello,
We are incredibly grateful that you took the time out to leave us this note.
Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.
We look forward to serving you again.
AN
ANDREINA
GOOD
YET I HAVE NOT HAD WAY TO SEE THE BOX BUT THE CUSTOMER SERVICE IS THE SITE ARE FANTASTIC
Response from shopfocallure.comMar 28, 2019
Hello,
We are incredibly grateful that you took the time out to leave us this note.
Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.
We look forward to serving you again.
AM
Anna M.
Glad first month was free...but not worth the $30/month
This sub box needs a lot of help.
The eyeshadow palette i recieved was not good quality. The matte eyeshadows are so chalky and have no pigmentation. It looks really nice but it was a huge disappointment.
The brush cleaner pad has no suction and is flimsy. It does work with slight modification.
The eyeliner and sealer im confused about. Dont understand why it needs a sealer?
I got under eye masks too. The masks arent something id normally use.
I also go a teeth whitening pen. I have yet to use it and im not sure if i will. I was excited to try it, however based on the other products in unsure what this will do(if it'll really do the job) and if it is safe.
First impressions are everything ..this failed.