Amu K.
Your delivery pro was is very bad I…
Your delivery pro was is very bad I orderd on 7th Feb and I didn't recived my order till. I dnt you guys provide the products or make fool to customers.
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shopfocallure.com (shopfocallure.com) has 1,893 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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1,893 approved reviews, newest moderated first
Amu K.
Your delivery pro was is very bad I orderd on 7th Feb and I didn't recived my order till. I dnt you guys provide the products or make fool to customers.
Vered S.
I did not receive my package on time and I ordered last month and I did not receive a fine yet and I already paid for the next, how does that make sense?
Lucia C.
I ordered the free box but didn’t realise this meant I had to them sign up for another month so I then cancelled the free box, then a few weeks later I got an email saying the free box had been shipped so I emailed saying that this had been cancelled, they said that they couldn’t cancel as it had already been dispatched, but I had cancelled weeks before, I have now also been charged full price for a second month which I unacceptable as I had cancelled, very unhappy with the service I recieved
Mary
So far I did not have any real issues. I did email customer service to inquire about my box and received an reply back within 24hrs. I tried to cancel my subscription due to finances for March and was told I could not cancel until after March. I now have mixed feelings towards this subscription as I can cancel my Ipsy and Boxycharm ANY time I wish. So I do not care for that whatsoever.
Response from shopfocallure.comMar 28, 2019
Hello, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
Clara S.
Me he suscrito a BabeBox® mensual de Focallure, ya hace 15 dias. De momento no he recibido mi paquete y dentro de poco van a cobrar la otra mensualidad. Puede que la espera valga la pena, o puede que no. De momento no estoy satisfecha ni insatisfecha ya que puede que tarde un poco al enviar un paquete al extranjero, cosa que de momento no me ha pasado, pero siempre hay una primera vez ¿no?.
Lauriell B.
I followed an ad to sign up for the subscription. It was a free box to try, except I paid for shipping. I didn't really love the box. I also didn't like the fact that I couldn't log into my account easily. When I emailed to cancel they said I had to pay for another month first, which was not said when I signed up.
Amanda S.
Products are poor. Quality and. I have tried canceling my subscription multiple times and they keep. Charging my account
Xiearrah P.
The makeup I received in my box was low quality and the same makeup you get off of wish or any online shop that ships from China. The pallette was pretty but once again it's pretty low quality. I could probably get this stuff on wish for under 20 dollars so the box is overall way too expensive for what you're getting.