Killashandra
Sigh, it's not me, it's you, Focallure. It's you.
Sigh. I get a LOT of Subscription boxes. This one however... well let me explain. First of all it took WEEKS to get to me. When i sent emails asking what was going on, the first response was that this is not normal nor acceptable but my box had not been put together yet. so i waited.... and waited... and sent another email. They said it still had not been put together and claimed a quality check process. So i asked if they would consider sending it to me faster, as weeks with no real communication is not an acceptable time from. Nope. No response. A week later, my box finally shipped. The products are good, and I know this program is new, so I'm willing to let things go; I went to double check to see when my next box is coming and/or when my account will get charged. Upon attempt to log in, I got nothing. No account. I double checked the email I used, tried to see if maybe somehow I was using the wrong password... and it told me it does not have my account on file. Well, um... I wanted to give you my money again even though you honestly did a pretty poor job the first time... I was willing to play the game and see if the next month was smoother, but I guess that's not going to be a thing. I'm not willing to actually fight to give you my money. Let me be clean on something. I know that some boxes only have specific ship dates during the money, and that's fine, but I was not told this. I was told this isn't normal or acceptable. Then I was told my stuff still didn't ship. No real explanation. Then I was told I don't have an account. I would have been fine with the wait if someone had communicated to me that i should expect one. And now i actually feel unwelcome and like even though I have been nothing but polite and as gracious as I know how to be.... So alright. I guess we're breaking up before we really get started.