Closed DownReviews of shop.storepaperoomates.com

Response from Closed DownMay 27, 2021

Hello Narmeen. Apologies for the delay in getting back to your review. We were working against an email and review backlog due to a downtime experience with our email provider. I so appreciate your patience and understanding throughout this entire process. Firstly, I would to on behalf of everyone at Storepaperoomates, apologize for your unpleasant experience. We hope this does not happen to anyone else again ever! Please do note that Storepaperoomates Shop is run and managed by Storepaperoomates, LLC, with subsidiaries in several countries including but not limited to UK, Australia, Canada, UAE, Saudi Arabia, South Africa and Botswana. To help us investigate and look further into your ordeal, please reach out to Customer Support through email on [email protected] or Contact our Escalations Team on [email protected] / [email protected] For further assistance do not hesitate to reach out via [email protected] Sincerely, ~ AbdulRaheem

Response from Closed DownMay 27, 2021

Hi Vinod. Apologies for the delay in getting back to your review. Thanks for the positive review. We will let the seller know of your thoughts and hope to get back to the service standard we are accustomed to and serve you and everyone else even better next time. If you need help with anything else, do not hesitate to reach out here [email protected] Cheers, AbdulRaheem

Response from Closed DownMay 27, 2021

Hello Mohamed. Apologies for the delay in getting back to your review. We were working against an email and review backlog due to a downtime experience with our email provider. I so appreciate your patience and understanding throughout this entire process. We’re really grateful to have you as a customer. Unfortunately since March 5, 2021 we have been having some issues with out Shipping and Order fulfillment. Please read the incident report here - https://storepaperoomates.statuspage.io For further assistance do not hesitate to reach out via [email protected] ~ AbdulRaheem

Response from Closed DownJun 27, 2021

Good day there. We recently acquired the only store from the previous company and would like to remedy all previous and pending issues. Can you please email us on [email protected] to allow us to fix this issue and provide a compensation. We hope we are not too late. ~ AbdulRaheem Lead Customer Care Mate