Closed Down is listed under Malls & Marketplaces.
Closed Down (shop.storepaperoomates.com) has 76 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Ashish S.
Did not recieve what I purchased.
Response from Closed DownJun 27, 2021
Good day Ashish. We recently acquired the only store from the previous company and would like to remedy all previous and pending issues. Can you please email us on [email protected] to allow us to fix this issue and provide a compensation. We hope we are not too late. ~ AbdulRaheem Lead Customer Care Mate
Nonofo C.
Great service.
Logan Y.
it helps if i get the item before asking bout reveiw very disapointed!!!
Response from Closed DownJun 27, 2021
Good day Logan. We recently acquired the only store from the previous company and would like to remedy all previous and pending issues. Can you please email us on [email protected] to allow us to fix this issue and provide a compensation. We hope we are not too late. ~ AbdulRaheem Lead Customer Care Mate
Vince
Dylan provided 1st class service to respond to my enquiries. Highly recommended seller.
Craig
ordered a pair of rollers, was charged by credit card, told the order was being processed, then 2 days later order was refunded - no explanation -very poor slow customer service getting back to me. need a answer as to why order was cancelled.
Response from Closed DownJun 27, 2021
Good day Craig. We recently acquired the only store from the previous company and would like to remedy all previous and pending issues. Can you please email us on [email protected] to allow us to fix this issue and provide a compensation. We hope we are not too late. ~ AbdulRaheem Lead Customer Care Mate
Nancy
I paid $120 for shipping on my $300 order & Haven’t received it. They won’t tell me when it’s shipping. They won’t tell me if it’s in stock. Then they asked me for a review. Are you kidding me. Certainly wouldn’t recommend them
Response from Closed DownJun 27, 2021
Good day Nancy. We recently acquired the only store from the previous company and would like to remedy all previous and pending issues. Can you please email us on [email protected] to allow us to fix this issue and provide a compensation. We hope we are not too late. ~ AbdulRaheem Lead Customer Care Mate
krunal R.
Well i got the best deal on ps4, so far i am gladly say that i am lucky to visit this website and order.. hop i get my product on time lets hop for the best till now wonderful experience so far....
Sandra F.
I wanted to order a Charles Wysocki calendar and every other online vendor seemed to be sold out of this item so I tried Storepaperoomates. I placed the order on Dec. 31, but never received a shipping confirmation. On Jan. 18 I emailed customer support asking about the status of the order. On Jan. 25 I finally received the calendar. On Jan. 30 I finally received a response from customer support telling me the item had been delivered. This email had a link to explain the delayed response but the link sent me to a page with an error message. On top of the poor communication and slow delivery of my product, the emails I received and the copy on the website itself was filled with odd grammatical errors, which did not increase my overall confidence of the vendor. I also found the repeated requests to review the site via Trustpilot rather annoying. I will most likely never use this store again but I did eventually get the product I paid for.
Response from Closed DownJan 31, 2021
Good day Sandra. We really apologize for the poor service you received. We are a rather a small scale Online Retailer who keeps limited quantity of stock and during the the festive season, we had lots of Orders than we were capable of handling well in time. We had to bring in a few helping hands hence the errors and the helpers didn't have English as their first language hence the grammatical errors. Concerning the broken link, we had an Order API Issue that you can have at look at here https://bit.ly/2KN8cVS as it may have seem you got the link and it must have been mistyped. We reported an Issue with our delayed response time which began on January 14th but has since been resolved. We're just glad you were able to receive your Item and again, on behalf of everyone at Storepaperoomates, I apologize for the subpar service standard and really do hope we can make it up and serve you way better next time. ~ Theo from Customer Support
