ResMed ShopReviews of shop.resmed.com

Bought a Resmed Mini set to my prescription but it is way to much air. I have attempted to contact Rachael(3 times, both email & phone) at Resmed to find out what is needed to adjust air flow so I may use the mini.I have had NO response to my inquires in a week. Very POOR follow up customer service!!!

First time with humidifier insert left me with a raging sore throat from dryness after three hour use at night. I immediately got relief when I went back to my full MedRes cpap. Used mini again last night with the PLUS humidifier insert. Made it through the night OK with short sips of water at midnight and 3:00a. Hopefully that is the solution. I need the mini for long flights between Australia and USA. Will be trying it out more times to gauge lasting good results before deciding to return mini and all its parts.

Could not have been any simpler.

The service was exceptional and the rep seem to really know what she was talking about and cared about the customer.

Sales rep was helpful. Shipping was quick.

Everything went smoothly. It took a while for my doctor to send Rx, but that was not ResMed's issue.

The best experience I've had ordering a c-pap machine, 5 days, start to finish. The travel machine is great, thank God I have it as the local company handling my regular machine order is an ongoing mess for over a month now. Thank you for your service and providing such a great machine in a very timely manner.

Excellent customer service! I received the AirMini in three business days, set up and ready to use with my presecription settings. Thanks.