NHLReviews of shop.nhl.com

Ordered a Quinn Hughes team USA hoodie for the upcoming Olympics. Shipping was earlier than expected, so that was a positive. The sweatshirt itself was a Nike standard quality hoodie, but everything on the jersey, including the swoosh, was cheap ironed on material. Not sure how durable that will be, but at the price point this sweatshirt was sold, I would have expected higher quality. I'll stick to 47.

They charge me $326 for a jersey and canceled the order on me and only returned $298 with no explanation. They also never answered any emails Will never deal with them again and highly recommend that nobody does.

Ordered a Christmas gift 2 weeks before the holiday. Paid extra for "Christmas Delivery". Item was marked as shipped, but was never trackable nor given to the courier. 12/28 and item still hasn't even shipped. Tried chatting with customer service, but they straight up lied to me and stated that they spoke to the courier and it would be here on time. Horrible company. Stay far away. Had to file a chargeback on my credit card.

Cup I ordered was supposed to be personalized and was not. Ordered a wallet. Package was delivered but not weighed down. We had high winds and it likely blew away. They told me not their problem on the package that blew away, to contact UPS. UPS told me to contact seller. Then they told me to call and contact a different department on another day on the cup mess up. 2 days until Christmas and they could care less. Another item I ordered ended up being out of stock. I'll never order from here again!!!

I ordered a hoodie on 23rd of November 2025. I still didn't get it and I don't know if I ever will. Yes, I'm from Europe, but I myself sent a bigger package overseas and it came in week and a half, here we have an official store and it's like they're sending the hoodie from Saturn. Want support? Have fun with AI on X, which ignores everything you say. I'd rather buy a knock off at this point.

Item was “lost in transit” according to then but showed as never received by the carrier. They made me wait an extra 3 days just in case it turned up, finally put in a replacement order but then 10 days later it still hadn’t shipped. Then, when I told them just to cancel and refund me they told me it was “too far along” despite showing at the first step in the process. Cherry on top- it’s a non-returnable item so now I have no Christmas gift for my child and I’m out $50. TBD if the item actually ever ships and arrives. If it doesn’t I’ll not be wasting my time with their useless customer service, I’ll just file a chargeback and move on. Don’t bother buying from here, find something on a reputable site that’s licensed instead.

I order second time and second time was all perfect .. top quality product and good delivery .. i dont understand bad review .. maybe any complication with delivery .. for me 10 from 10 thank you ..

DO NOT BUY NOTHING!!! I MEAN NOTHING!!! CHEAP, GARBAGE, WAY OVER PRICED. MY $100.00 ORDER WAS WORTH MAYBE $5.00. AGAIN DO NOT BUY!!!