shop.animalbiome.comReviews of shop.animalbiome.com

Honestly, the FMT is "sometimes" helpful, but can worsen existing problems. The test kit is also informative, however I will never purchase anything from them again. This company has horrendous customer service and very clearly prioritizes their bottom line. I get it, it's a business, however one would think there is a genuine concern for the animals and their well-being. There is not. The technicians are rude, know it alls, who talk over you and only recommend further supplements from this company, if things aren't working well. Apparently, the office is in the Congo region of CA, because if you mail back the test kit, they don't confirm arrival for weeks after you sent it. I ordered FMT, which are ridiculously priced, for literal shit, and it got lost in the mail. I reached out to Animal Biome and received a crap response from an even crappier "health advisor" who informed me they must wait a full 10 days from the last status update in shipping before they could send a replacement. Wow, super concerned about the animal's health, right? So, I wait the 10 days and they clearly are annoyed they have to give up another overly priced product, but say they will send it right out. NOPE! Since they prioritize only profit, they sent nothing out. I received no shipping confirmation or anything. I reached back out to them 5 additional days later, to which they didn't respond, and then an additional 2 days later, I received confirmation of it just being sent. So, now it's been over a month waiting for a supplement, with zero concern from said company, all while still waiting for a PAID for product. I received it, gave it to my dog and it caused extreme digestive distress with significant gas and bloating. Now, I'm sure I could reach back out to these incredible "experts" and they definitely would have something else to offer for sale that would help my dogs now, recurring problem from the FMT pill, but I would say a hard pass. May work. May not. Buy one thing is for certain, the company doesn't care, unless it effects their profit. I would say try the Legacy Biome, if you wanted to try FMT or a different company that's care a bit more

The response times are too slow. After 30days saw no change in cot poop. Purchased the test kit and only after 2 weeks did I get notified that it was received. Now must wait 1 - 2 weeks more for results.

Great fast service

Satisfecho con los servicios proporcionados.🥰

The first time Moni was Rx'd this "med" she did great and was taken off in aout 1.5 months. Her numbers came up and and was told to go back on. This time, it's a much slower result. But slow is better than NO. Thanks for this product. Maybe in a month, her next appointment, her numbers will be better.

The GMP has been a game changer for my senior dog who has struggled with reflux and pancreatitis. He hasn’t had an episode for over a year now and I attribute that to the GMP.

Staff was busy when I placed a call so I left a message which was returned and got my questions answered! So grateful for supurb customer service!

I was very impressed that when I left a voicemail, I got a return call very quickly. They are very professional and helpful. I also think their products are helping my Boxer that has IBD. We use Gut Restore, GMP Maintenance and the testing kit which has been very helpful. I will continue to use these products.