shop.animalbiome.comReviews of shop.animalbiome.com

The response times are too slow. After 30days saw no change in cot poop. Purchased the test kit and only after 2 weeks did I get notified that it was received. Now must wait 1 - 2 weeks more for results.

I placed an order almost a week ago and it hasn’t been shipped yet. After asking for the status I was told one item was on the back order. How come I wasn’t informed of it right away? Also, when I asked to ship the second item asap, I was told it would be done, but 2 days later it hasn’t been shipped yet. I need these products ASAP, and I am very disappointed. Thinking of canceling my subscriptions and switching to a different company.

Got the wrong product. I got the kitty biome for my dog. I'm not sure if I ordered this in error or you made the mistake. I do not have a cat. I then ordered for my dog right away because she is out of my first order.

Seal on the s.boulllardi powder was not tight so that air got into the powder. Pleased so far with the products, though.

Disappointed with no answers after 9 months I thought this company was my savior but turned into false hope. After 9 months I’m right back where I started. I have a Rhodesian Ridgeback. She had been licking her paws. Smelled like almonds. She stinks and my wife definitely wasn’t happy with the smell. So I tried anything. Expensive dog food. I got chewable probiotics. In doing research I found this company. I got the gut test $125. Then the gut restore $125. Wife not happy about the cost but it worked. For a little while. So I’m all in. Loving this product. I go to buy a bunch of gut shield chews. There out of stock. They say the super shield chews are the same thing. So I order a couple and wait for the guy shield chews to come back in stock. I waited about 3 months. Still waiting. It never came back in stock. They had a sale so I bought more super shield chews. Another 6 bottles. So that’s 8 bottles and my dog is right back where we started. Red paws and stinking up the house. So I turn to the company. Ask to go over my dogs chart. See if I missed something. Long story short. All they wanted to do is sell me another guy health check. Said 9 months is perfect to do it again to truly see how my dogs stomach is doing. I don’t need a $125 test to tell my dog isn’t good. What a joke. I spent almost 500 bucks and got nothing. I believe my dog is just having allergies. Just a heads up. There are actual dog food allergy test from chewy. 80 bucks and they will give you a recommendation for what is the best food for your dog. I wish I knew about this sooner. I would have never wasted my money. At the end of my phone call with the company’s employee. I asked her if the company really cares about my dog health they would just send me a gut test for free. Since I already paid for one. She told me. Oh I can’t do that. Waste of time waste of money.

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