Shop-Orthopedics is a leading provider of DME medical equipment with more than 30 years in the business. We pride ourselves on excellent customer service and rapid delivery times. We can even bill your insurance company! For any questions, please email [email protected] or give us a call at 855.618.5610 for assistance.
Shop Orthopedics (shop-orthopedics.com) has 530 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Nicole W.
This company has terrible customer service and i no longer recommend them! The second order I received from them is defective and I need to have it replaced. I've placed numerous phone calls to the customer service number and sent emails. No response for days. I finally got an email back 5 days ago stating that they can do the exchange but no instructions on how to proceed and no response in another 5 days! Unprofessional!
Mary S.
Always comes quickly and as ordered.
Grizzly
Very good customer service
William W.
Very Solid Purchase
Marisha F.
I ordered a ankle brace for my son and paid extra for quick delivery. The shipping email came with a incorrect tracking number so i couldn’t track the package. I called for 3 days straight leaving messages and not one was returned. I still do not have my brace. I don’t recommend because the customer service is less than poor.
henry L.
I rec the cooler box from the hospital and the pad it came with did not wrap all the way around. This does and is great. Saves me 20 bucks a visit at the local cyro center
Carlos P.
Competitive pricing excellent products easy to use we. Site
Serena
Great shopping experience, website was easy to navigate, product arrived within a week. Hard to get hold of them on the phone so I emailed them about the product query I had and they responded promptly.
