Adham was great - very helpful and answered my questions.
Response from ShipToBoxNov 24, 2025
Hello Zaneh
Thank you for your feedback! We’re glad Adham was able to help and answer all your questions. We look forward to serving you again!
Thank you
Customer Service Team
TI
Tina
I spoke to Luka on the online chat
I spoke to Luka on the online chat, I am new here and they were able to answer all my questions.
Response from ShipToBoxNov 13, 2025
Hello Tina
Thank you for your feedback! 💙
We’re glad Luka could assist you and answer all your questions. Welcome to ShipToBox, and we look forward to serving you again!
Thank You
Customer Service Team
TZ
Towkir Zafar K.
Adam was very helpful and did answer…
Adam was very helpful and did answer all my questions.
Response from ShipToBoxNov 13, 2025
Hello Towkir Zafar
Thank you for your kind words! 💙
We’re glad Adam was able to help and answer all your questions.
Thank you
Customer Service Team
PJ
Paula J.
Again thank you shiptobox for your…
Again thank you shiptobox for your generous and thoughtful service especially someone by the name of Max is like this person is very bless to make clients happy always replying quickly and answering all my questions. All I could say is this company is worth giving a try again I give you 5*****.
Response from ShipToBoxNov 13, 2025
Hello Paula
Thank you so much for your kind words and 5-star review! 🌟
We’re really happy to hear that you’re satisfied with our service, and we’ll make sure to share your appreciation with Max — he’ll be delighted to know he made your experience a great one.
We truly value your trust and look forward to serving you again soon! 💙
Thank you
Customer Service Team
AC
Aura C.
Excellent First-Time Experience with ShipToBox — iPhone 17 Pro Delivered Safely to Indonesia!
This was my first time using ShipToBox, and I’m honestly very satisfied with their service. I ordered an iPhone 17 Pro and had it shipped to Indonesia, and everything arrived perfectly, safe, fast, and in excellent condition.
At first, I learned that DHL couldn’t be used because they don’t allow shipments that contain batteries or similar items such as smartphones, but ShipToBox clearly explained this and helped me choose the best alternative. I used FedEx, and it worked flawlessly, with smooth customs processing and reliable tracking until the package arrived at my doorstep.
The packaging was secure, and there were absolutely no issues during delivery. I really appreciate Mohamed Sisi from ShipToBox, who was very helpful, professional, and communicative, following up after delivery to make sure everything was okay, and even adding a $5 credit to my account as a kind gesture.
Overall, I’m very impressed with ShipToBox, it’s fast, transparent, and trustworthy. I’ll definitely be using them again for future shipments, and I highly recommend them, especially for anyone shipping electronics to Indonesia! 📦📱🇮🇩✨
Response from ShipToBoxNov 5, 2025
Hello Aura
Thank you for the wonderful feedback! We truly appreciate your support!
Thank You
Customer Service Team
GL
Guoyou L.
Everything good!
Everything good!
Good Company with many service people
Mohamed Sisi and Emy was really friendly and nice
Response from ShipToBoxNov 5, 2025
Hello Guoyou
Thank you for the wonderful feedback! We truly appreciate your support!
Thank You
Customer Service Team
RM
Reda M.
Smooth experience
Smooth experience, they went above and beyond my expectations. Highly recommended, will definitely use again. Special mention for Houssam he’s been great help.
Response from ShipToBoxNov 5, 2025
Hello Reda
Thank you for the wonderful feedback! We're so glad that Hossam was able to guide you through the process with professionalism and care. We truly appreciate your support!
Thank You
Customer Service Team
AM
Amr
I had a great experience with STB
I had a great experience with STB. Nova and Emy were incredibly helpful. I made a buy for me order from Macy’s to be delivered to Saudi Arabia. Shipment arrived as promised without any issues and in a timely manner. I highly recommend this service.
Response from ShipToBoxNov 5, 2025
Hello Amr
Thank you for the wonderful feedback! We truly appreciate your support!
Thank You
Customer Service Team