ShipToBoxReviews of shiptobox.com

اولا عشان اكون منصف انا عميل مع الشركة من فتره وهما يعرفو كمية الشحنات الي تم ارسالها عن طريقهم في فتره بسيطة وكانت عملية التجهيز تتم بسرعة طبعا لان انا بأدفع مقابلها. مشكلتي مع الشركة بإختصار : ١- تم طلب تجهيز وارسال شحنتين لي من امريكا الى دولتي طبعا شحن سريع. ٢- دائما اختار شركة DHL لثقتي فيها. ٣- ارسلت الشركة Shiptobox ارقام الشحنتين. ٤- مر اسبوع ولم تخرج الشحنتين من امريكا مع اني دفعة قيمة شحن سريع 4 الى 5 ايام والمفروض تصلني الشحنتين. ٥- تم التواصل مع شركة DHL للاستفسار وكان الرد صادم لي بأن الشحنات لم تسلم لهم فقط تم تسليم البينات. ٦- ارسلت رساله لشركة ShipToBox للاستيضاح عن الشحنات وقد اخبروني بالتواصل مع DHL وسيتم الرد علي. ٧- تم شحن شحنه واحده فقط اما الاخرى حتى تاريخ اليوم 5/6/2021 لم تصل الشحنه. ٨- تم التواصل مع الشركة طول هذه المده ودائما ردهم سوف يتم التواصل مع شركة DHL لمعرفة اي معلومة عن الشحنة وطبعا لا رد. ٩- طالبت بتعويض عن قيمة الشحنة وقيمة ارسالها، كان ردهم سوف يتم اخبار الادارة والرد علي، لا رد ايضا. انصح بعدم التعامل مع هذة الشركة لان لا يوجد مصداقية وتحمل مسؤولية اخطائهم .هل من المعقول ان اخسر مبلغ 197.87$ بسبب خطاء من شركة للاسف انا تعاملت مع هذه الشركه بسبب انها من اصول عربية وقلت هم اولى من اي شركة اخرى لكن كنت مخطئ لان الشركة الامريكية السابقة كانت شركة ذات مصداقية ومسؤله. واخيرا لاحظت انا قيمة الشحن مكلفة عن اي شركة اخرى وهذا بعد التواصل مع شركة DHL هنا في بلدي. ‏First, to be fair, I have been a customer with the company for a while, and they know the amount of shipments that were sent through them in a simple period, and the processing process was done quickly, of course, because I paid for it. ‏ My problem with the company in a nutshell: ‏ 1- A request was made to prepare and send two shipments to me from America to my country, of course, fast shipping. ‏ 2- I always choose DHL because I trust it. ‏ 3- The company Shiptobox sent the numbers of the two shipments. ‏ 4- A week has passed and the two shipments did not come out of America, although I paid a value of fast shipping 4 to 5 days, and I should receive the two shipments. ‏ 5- DHL was contacted to inquire and the response was shocking to me that the shipments were not delivered to them, only the evidence was delivered. ‏ 6- I sent a message to ShipToBox to clarify the shipments and they told me to contact DHL and I will be answered. ‏ 7- Only one shipment was shipped, while the other until today 5/6/2021, the shipment did not arrive. ‏ 8- The company has been contacted throughout this period and they always reply. DHL will be contacted to find out any information about the shipment, and of course there is no response. ‏ 9- I demanded compensation for the value of the shipment and the value of its dispatch. Their response was that the administration would be informed and a response would be given to me, no response either. ‏ I advise not to deal with this company because there is no credibility and bear responsibility for their mistakes. Is it reasonable to lose the amount of 197.87 dollars because of a mistake by a company? Unfortunately, I dealt with this company because it is of Arab origins and I said they are more important than any other company, but I was wrong because the American company The former was a credible and responsible company. ‏ Finally, I noticed that the cost of shipping is more expensive than any other company, and this is after communicating with DHL here in my country.

Lying. Theft. Attempts to place blame on others and justify these actions by all members of the company. All this looks like a well-coordinated criminal scheme. It's simple: (1) First, they answer your letters nicely and quickly, (2) They lure your credit card details and documents, (3) Next, you send a parcel to their address. After that, everything changes. (1) They will rarely answer you, (2) They overestimated the weight of my parcel up to 5Lbs, in the documents of the logistics company I found a real weight of 0.01Lbs (how do you like that?), (3) All this was done in order to create it seems that they sent all my boxes, but .... there are goods in the documents, but they are not in the parcel =) How did they respond to this many days later? - It was my seller who did not put the goods, but they are good, they sent everything as it was. A very stupid answer, because in the photographs taken by their employees and posted in my personal account, all the goods I ordered are there. That is, I see this as another fraud, namely with the insurance company, which must cover the loss from the loss of my goods. I am concerned that such criminal behavior is taking place and am preparing to hire a lawyer in Delaware to file a criminal complaint with the police. Please, other victims, contact me.

Avoid them by all means. I used a credit card with them and that was the only time I used it online and my credit card information was stolen. My card was used for an online international flight. They were the only source that had my credit card info so it had to be them! My second review after response: First you are suspecting that only you had my credit card information because this is the era of e-commerce !! Really that’s the only way you were able to defend using my card after stealing my credit card info .. wow very clever ! You also didn’t mention that your so called customer service people asked me for card shipping address and said that required for card verification! So of course the unauthorized transition was made by someone from your company that had access to my credit card information .. it’s as simple as this! Second you said you searched for my customer name and you didn’t find anyone name as The Man! Really you thought my email alias is my real name so you searched for someone by the first name “The”! You are really believable 😁

One of the worst and non-transparent overpromising forwarders we ever dealt with. Website not friendly at all and very confusing, asking for a lot of payments in advance without even explaining what they are for. Overweighing or estimating the package for about 90-100% more! If package weight is 7lbs they weigh and charge 15lbs!! They charge monthly fees without even using their services or asking for upgrade then refuse to refund them back. Also they claim they charge a small amount for card validation but they never refund that amount either!!! The whole company’s operations and website are messed up. Major delays in processing items received and shipping. Shipments not reflected on warehouse after delivery unless followed up with customer service through chat or email. Issues with internal communication, almost nothing gets done smoothly unless we constantly follow-up! More importantly, instructions are not followed, "Special Requests" do nothing or not considered which lead to goods arriving damaged, and of course, no action or compensation from ShipToBox on any claim, just a lame apology. Service from ShipToBox negatively affected our business by damaging our items, losing clients and/or holding us liable for late deliveries plus overcharging us way more than they should.

a minute ago DO NOT SHIP WITH THEM. I shipped a package, they priced it according to higher measurements. Even after I sent them the FedEx receipt which shows clearly that they overpriced, they just refused to refund. THEY TAKE ADVANTAGE OF OUR GOODS BEING IN THEIR WAREHOUSE. DO NOT SHIP WITH THEM.

Very very bad company, I sent them a laptop that worth $3000 to ship it for me, I picked USPS as shipping method, and USPS returned the laptop for them at July 29 they didnt update my profile and I kept calling no one is answering and just ignoring me saying the package didnt arrive until I wanted to open a claim with FTC, they said they found it, that was at September, so 2 months after that USPS said they are going to refund every package that have been returned (I paid $210 for shipping) and they didnt refund I dont recommend anyone dealing with them , an egyptian guy is hanging out in New York and renting some units in Delaware that dosent know anything also they always oversize your shipments, I made almost 10 orders from them, and all of them was big shipments, they oversize each of them by 5kg at least, just use MyUs way better and reliable نصابين و شركة سيئة طلبت لابتوب ثمنه 3000 دولار و شحنته عن طريق البريد الامريكي بشهر 5 لكن بسبب جائحة كورونا تم اعادة اللابتوب بتاريخ 29/6 و لم يتم تحديثه في حسابي و عند التواصل معهم لاكثر من شهرين لم يكترثو الا عندما قمت بالتواصل مع شركة البريد الامريكي و اكدو لي انه تم توصيله قمت بشحن اللابتوب مرة اخرى بشهر 9 عن طريق فيديكس، بالاضافة الى انهم يقومون بزيادة الوزن بشكل كبير حيث ان وزن الشحنة سواء الحجمي او الفعلي مثلا لا يتجاوز 6 كج و يقومون بتسجيله 15 كج واحد مصري فاتح الشركة و قاعد في نيويورك و مستأجر وحدات ب ديلاوير و مش عارف الله وين حاطه , و نصبو علي ب 210 دولار انا هبدا اتعامل مع MyUS

I will not insult!! 1- Once they receive the shipment, they charge 2$ "not announced". 2-your shipment will be overestimated "in weight" to charge you more " my items weighted 35grams, which is 100 gm with packing. " they estimated 3 lbs!!" 3-You have first to credit money into your account before even getting actual shipping cost!! so you might calculate 15$ where you credit 15$ but on check out they will tell you that credit balance is not enough!! 4- you can't pay with your credit card! 5- wire transfer is charged 15$!! I purchased items for 6$ where They charged me 2$ on receiption and If I request to tell them that weight is wrong, I have to pay 2$ to be weighted !! Moreover, I don't have the right to know actual shipping cost before crediting money!! Never ship with them

they are operating from Egypt , i tried them and received 7 packages to my box the took more than 8 days to register shipment in my account i called all telephone numbers, sent an email and whats app but no response . finally i order a consolidation they told me my package was 25 lb i knew it is impossible but i had no choice so i paid . according to FedEx mu package wight is 7 lb . also they charged me 22 USD hidden fees they asked me to write a good review in reputable site and they will give me 40% discount on my next shipment, 🤦‍♀️🤣🤣 bad experience BE Careful THEY ARE SCAMPERS