ShipToBoxReviews of shiptobox.com

Scammers My package was delivered to them and their warehouse team has stolen my package. And they said they didn’t receive it. But there’s proof of delivery which has heen signed by them.

Guys, be aware of this scammer website. I have never seen such a scammer website as this one. They would cheat you on the weights of the items. If you ship an item of 6 lbs, they will make it 40 lbs; this exactly what happened to me. When l talked to their customer service about this, they told me it is just an estimated weight, and they will change it to an actual weight once all the items are consolidated in one or two boxes at the time of shipping. Unfortunately, l ended up paying the estimation weight, and none of what they said was true.

Obnoxious replies: this is a reply to the owner’s response. You said you returned the package because it was damaged, FINE! Why did you sign for the package? Tracking has your signature as delivered, even though you claim package was returned and I should contact sender/credit card company to file a claim, how do I file a claim for a missing package if you signed for it and fedex has marked it as delivered because you signed for it? Does that make sense to you? How do I file for missing package if the receiver(YOU) has your signature on tracking.I asked you to contact the fedex driver to change that “delivered update” so that I can file a claim for a missing package. You went ahead to send an email that you have the right to refuse customer’s packages and the fedex driver marks the package as delivered before he gets off his truck so you cannot do anything about it! So you are trying to say your customer’s packages can be marked delivered by fedex driver before you even receive it(which is falsifying document) and you haven’t reported this to fedex yet? Is that not negligence on your part as a business entrusted with receiving customers packages safely? And means it can happen to anyone who uses your business and you will tell them the say thing?? Update: Shiptobox, why are you lying in your replies, did I not send you the emails of the claim denial after I filed for it and it was denied because you signed for the package? How difficult is it to track Fedex and let them update the tracking and remove your signature from it so that my claim for a missing package will be approved?? How do you think? After you sign for a package with your signature and it available on tracking for everyone to see, who will believe that the package was returned?? And you are here pretending as if I did not send you both emails from seller and credit card company denying the claim just because of 1 thing(you signed for the package). Update: Please do not lie, case has not been clarified anywhere. I cannot file a claim because you signed for the package, is that hard for you understand? Are you ok?? Contact fedex and let them update the tracking as returned & take your signature off the tracking update, before I can re-file a missing package claim. How do you file a claim when they have your signature on the tracking as delivered. What is so hard for you to understand?? Is it the English??

تجربه سيئة للغاية مع الشركة معالجة الاوزان فيها مبالغة شديدة جدا جدا سلعة مثلا وزنها 100 جرام يحسبوا وزنها 3 كيلو شئ مش مفهوم تماما والاغرب من كدة انك تلاقي شركات الشحن زي fedex وغيرهم بيسلموك الصندوق بوزن مختلف تماما عن وزن الشحن اللي هما محسبينك علية نصب علني يعني الشحنة تكون 8lb وانت متحاسب علي 17lb ويقولي احنا بنكتب كدة علشان الجمارك من امتي كانت الجمارك علي الوزن اشتغالة طبعا كذا تجربة سيئة معاكم ومنصحش تماما اي حد يتعامل معاكم اي حد عايز تفاصيل اكتر يتواصل معايا منصحش حد بالتعامل معاها

* You will pay hidden fees for Ebay, Amazon cancel and Return ] * You will pay for their bad decision, mistakes, errors] * If you don't agree of a charge they charged you, they will keep your Amazon or Ebay package they won't return them, so you will not get refund from Amazon or Ebay. They kept 2 of my Amazon return items, however, since the items cost less than $20 Amazon still refunded me the money. But Shiptobox still has the package and it has been since last year 2021, now It's 2022. * They threated of charging customer when send your package to wrong courier and the courier refuses to deliver the package to your address or city, then when you explain to them and all they want you to know is that you will be charged if the package is return even if the courier refused to bring it to you. Once they shipped it to you whatever happens to your package they don't care, and if you do not receive your package they don't care. Note that most good reviews you see on Shiptobox.com are fakes, not real they seem like from their own self fake accounts or Family or friends that know them. But my reviews are 100% real, I am legit and I got screenshots after screenshots from Shiptobox.com, their e-mails, WhatsApp and live chat conversations with Adham, Ghary, Allah. Based on my experience with this company, it is very risky to ship your expensive items from Amazon or Ebay with this company because people that work there only care about charging you HIDDEN FEES, fees that you did not know when signed up with your free account. For example, they charge you a fee if you cancel your order from Amazon or Ebay to return, so they charge you fees for CANCELLATION AND RETURN FEES. That wasn't mentioned in their membership. Plus, they still make you pay for each box they receive for you from amazon, eBay or anywhere even if you return and not shipping again. I got charged more than $25 because I cancelled and returned orders from Amazon after they told me my package could not be delivered with DHL and USPS would cost almost $200 to ship it. They did not even send message notice to customers to know there was a change on their system until after you already purchased and ready to ship that's when they would tell you they do not do this or that anymore, so that it's ground for cancellation if you didn't know, but they don't care about their when they are wrongs, their bad actions, mistakes they will make you pay for them. They are not going to take responsibility and say sorry we will not charge you we will work it out. They just stat silence and let you say whatever you want to say on the chat line or WhatsApp them, email them they won't charge anything. They are just going to tell you the same thing over and over: " We are working on it, when we are done, we will let you know." Days will pass and weeks will pass, they still want you to wait and wait. Now here is the worst, before shipped a package to me using Fedex, I asked Shiptobox.com to " WRITE A NOTE TO FEDEX state that DO NOT TAKE THE PACKAGE IF YOU ARE NOT GOING TO DELIVER IT TO THE CITY ADDRESS ON LABEL. " But Shiptobox.com did not do it, they did not care not listen to me, so they shipped the package to me without NOTICE TO FEDEX. So, upon arriving in the country FedEx facility, FedEx changed my address on the label to own FedEx facility address to another city and ready the package for pick up. I can't pick it up as I warned Shiptobox.com and now the package has been stuck there since last week because FedEx refused to deliver the package to me, despite charging me $45 more for Remote Area or Out of Area service fees. Shiptobox staff have done nothing besides sorry, they threatened me for responsible fall FedEx charging them for fees of package return to them. And They are now plaining and keeping my AMAZON AND EBAY items and not give them for me to get Refund. But Shiptobox people do not care and now they THREATED ME to charge me fee if the package is returned. My package is worth more than $300 plus more than $100 for shipping fees. Now my biggest worry is that they are plaining of keeping my Amzon or Ebay products and not returning them based on chat I have with them. I need to know if that's legal can they keep and not return my returning to Amazon or Ebay. They have done that in the past and still have items there not return that I gave them shipping label to return.

They lost my package that contains items price 350 dollars don't trust them

سيئة جدا ويتم التلاعب بالأسعار، كنت عميل لهم منذ3 سنوات وكنت إعتقد انها أفضل شركة، لكن هذه الشركة لاتقدر عملائها فكل ما كنت عميل قديم زادت مشاكلك

They can charge your card without return to you, and very poor support