ShipToBoxReviews of shiptobox.com

Thanks to Emy as she helped me in filling and submitting required docs. & info. since it was my first experience using forwarding services company. She was responding to my clarification massages within short time. As well, the workers in ShipToBox did a great job in consolidating several items into one box in a professional way and not causing damages to the products. Definitely I will use this service again and again as long as they keep their professionality and competitive prices.

Superb communication and service level

I just signed up and had a great chat with Max from customer service who clearly explained the way their company works. Will be trying it out now and check in in the next few weeks to let you all know my experiece. But for now it all seems legit and well organized

I had just signed up as a new client and had some questions. My chat request was answered immediately by Adam who was able to assist me on the spot

I have been using ShipToBox to shop from the US, and the experience has been flawless. As an international customer, it is always a headache dealing with retailers that don't ship overseas, but ShipToBox solved that problem immediately by giving me a US address to use. The package consolidation feature is a lifesaver; I can shop from multiple stores and have everything sent to one place, saving a ton on international shipping fees. They partner with top carriers like FedEx and DHL, so my packages are always delivered quickly and securely to my doorstep. A special shoutout to Max from the support team, who went above and beyond to help me when I had a question about my shipment. He was incredibly responsive, patient, and made sure every detail was taken care of. It's rare to find such personalized and caring support these days. If you want an easy, hassle-free way to shop US stores from abroad, I highly recommend ShipToBox!

Customer service is excellent! I was having some trouble with new payment information and making payments and the customer support team was always available through whatsapp or chat. I have talked to Lilly and she was very professional and had so much patience with me and gave me excellent support, I highly recommand their service!

I had a great experience speaking with Adham. He was very helpful, professional, and answered all of my questions. He explained the entire shipping process clearly and made everything seem easy to understand. It was a pleasure speaking with him. Thank you, Adham, for your excellent customer service!

Greatest customer service by Nova, who was going extra miles for my best options. Thank you very much Nova!