Trusted website,Very professional staff ,helpful people I dealt with Ms Rana Mamdouh and Mr Mohammed Al Sisi
Response from ShipToBoxJun 14, 2025
Hi Zaman,
Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with us. It's great to know that Ms. Rana Mamdouh and Mr. Mohammed Al Sisi were able to assist you professionally and helpfully. We’re proud of our team and appreciate your recognition of their efforts.
Your feedback means a lot to us, and we look forward to continuing to provide you with top-notch service in the future!
Best regards,
Customer service team
SA
Samia A.
Brilliant service
Brilliant service, Mohamed, Hosam and Max supported me along every step of the way. The website can be simplified further to make it easier. Rest assured, I had a very positive experience with their team.
Response from ShipToBoxJun 14, 2025
Dear Samia,
Thank you so much for your fantastic review! We're thrilled to hear that Mohamed, Hosam, and Max were able to support you every step of the way. We pride ourselves on providing excellent customer service, and it’s great to know our team met your expectations.
We also appreciate your feedback about the website. We're always looking for ways to improve the user experience, and we’ll definitely take your suggestion into consideration as we continue to refine our site.
Thank you again for sharing your positive experience with us, and we look forward to assisting you again in the future!
Best regards,
Customer service Team
GN
Genesis N.
Great first experience!
I had been looking for a package forwarder that ships perfumes to my country. A lot of other big name mail forwarders would appear on my google search and I’d be met with the disappointment that they were a restricted item. Until one day, Shiptobox, came across my Google search. Mind you, ChatGPT didn’t even suggest these guys to me. I checked their website, and conveniently, had a chat-box that I could use to speak live to an agent of theirs. 24/7 chat. I enquired and what do you know, they said they could ship perfumes. So I went ahead and opened an account. A little nervous as well. It’s normal when you’re about to sign up for a company that you haven’t really heard of.
After creating my account, I went ahead and started ordering a few items to the US address provided by Shiptobox. I don’t know if it’s just me but these people were quick to log the items I ordered into my account when they arrived. Weight, dimensions, all the details. They charged $2 for high quality photos for each item (which would be okay if you had ordered an expensive item), which I did select, and the photos were in HD. Crystal clear. Their competitors charge $10 and upwards for a HD photo. After I was happy with everything, I put in my shipping request, and got a personal message by Hossam on WhatsApp letting me know that they had prepared my shipment and it was ready to be paid for. Hossam has really made the experience great for me. He messaged me from the getgo right after I created my account which was a nice touch. Shipping costs are really good. This is my first time using them, but I’ve been so happy this whole experience, and I can’t wait to receive my package!
Response from ShipToBoxMay 26, 2025
Hello Genesis
Thank you so much for sharing your detailed experience! We’re thrilled to hear you’re happy with our service and support. Looking forward to helping you with many more shipments!
Thank You
Customer Service Team
NN
Nora N.
احسنتم خدمه ممتازه جدا وبارك الله فيكم…
احسنتم خدمه ممتازه جدا وبارك الله فيكم وجهودكم المميزه جدا الاستاذ حسام جدا مساعد ومميز وذو اسلوب لطيف جدا ساعدني كثيرا في مشكلتي
Response from ShipToBoxMay 20, 2025
مرحبا
شكرًا جزيلًا لك على كلماتك الرائعة! سعداء بأن الأستاذ حسام كان عند حسن ظنك وساعدك في حل مشكلتك.
شكرا
فريق خدمة العملاء
AM
Ali M.
I regret not knowing about this company before
What a great experience I've had with ShipToBox, I've used them to forward ship around 20 items so far and never had an issue with any of them. Most of my items are expensive electronics and never had them mysteriously lost in the warehouse.
My favorite things about them:
- VERY fast shipment registration, the fastest I've ever experienced.
- Quick shipping process, I only need to keep some credits on my payment card and they will prepare, charge and ship my item automatically without me having to log in for each step
- The prices are very reasonable "Fedex" and I've been happy with their pricing so far.
- Customer service is top notch and I get message and updates regarding my order on whatsapp. The team will reach out to me at any time and value me as a customer. Special thanks to Hussam and Adham.
Response from ShipToBoxMay 16, 2025
Hello Ali
Thank you so much for your detailed and thoughtful review! We're thrilled to hear about your positive experience and truly appreciate your continued trust. Hussam and Adham are grateful for the shoutout — we look forward to serving you again soon!
Thank You
Customer Service Team
MF
Midokaseh F.
Very good company work at Ashipping fast…
Very good company work at shipping fast and saving and our employee ADHAM
Is be careful again
Response from ShipToBoxMay 16, 2025
Hello Midokaseh
Thank you for your great review! We're happy to hear you had a fast and smooth experience — Adham truly appreciates your kind words!
Thank You
Customer Service Team
AM
Abdul malik K.
The agent name Adam is bery kind and…
The agent name Adam is bery kind and very helpful. I will forsure continue my shipment work with Ship to box with adam soon.
Response from ShipToBoxMay 16, 2025
Hello Abdul malik
Thank you for your kind words! We're glad Adam was able to help — we look forward to assisting you with your next shipment!
Thank You
Customer Service Team
MA
Mashhour A.
Top tier!
Shipping with them for more than 5 years.
The best in their feild no competition, very professional staff and special thanks to “Adham”
I highly recommend ShipToBox
Response from ShipToBoxMay 16, 2025
Hello Mashhour
Thank you for your continued trust over the years! We truly appreciate your kind words and support—Adham will be especially happy to hear this!
Thank You
Customer Service Team