Nancy R.
Professional, Efficient, Well organized
Excellent service
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Shipping & Logistics · Santa Monica, California
Excellent

Shipping & Logistics · Los Angeles, California
Excellent

Shipping & Logistics · Pomona, California
Excellent

Shipping & Logistics · Sacramento, California
Excellent
Showing 645 reviews with 5 stars · Clear filters
Nancy R.
Excellent service
Pamela
My delivery was for 2 antique dressers. My grandparents passed away and these were heirlooms, therefore precious to me. They had to travel from Stafford, VA to San Antonio, TX. A few bumps prior to pick-up didn't stop the delivery from happening. My mom was ill and had to cancel pick-up twice. Everyone was accommodating from pick-up to drop off. The delivery was the best in every respect.
Jim
I truly appreciated Ship Smart's professional, timely, and comprehensive service, and in particular their superior customer service. They were well-informed and always willing to help me with my questions or concerns. Highly recommended!
Helen
The shippers, movers, etc. were professional, courteous, careful and helpful. I was extremely pleased with the entire process. They answered my questions, kept me advised via e-mail or phone the entire time. Thank you Ship Smart. Keep up the good work. I would definitely recommend Ship Smart to all small movers.
Martha
ShipSmart was reliable and contacted me every step of the way with details. When I sent an email, they responded within a few hours. I was nervous about my stuff but dealing with them made me feel really confident about this move. I would recommend them wholeheartedly.
Patrick
This was an excellent choice on our part....stress free move from Canada to New Mexico. The packing was superb. Would use them again!
Roger
Door to door white glove service. Couldn't have been smoother!
Glenn
I shopped around before deciding to ship with Ship Smart and I couldn't have been more pleased with the professional service, the time frame of them packing and shipping my item, and the top shelf level of communication by their team from start to finish with me regarding my requested service. One more thing; the price was the lowest of all of my other inquiries with other companies. I wouldn't go with anyone else in the future. I am honestly, ONE SATISFIED CUSTOMER after my experience with Ship Smart.