Ship Smart Inc.Reviews of shipsmart.com

We scheduled our pick up in Scottsdale, AZ a few weeks ahead for early May. A master bedroom set, twin beds, and some artwork. Packers arrived on time to pick up. I bubble and box packed the artwork, they wrapped everything else. After it was taken to the warehouseand weighed, our estimate was increased by about a third. Fortunately we still felt the price was fair. Our shipment was on a truck within 2 weeks, and delivery was arranged by the local warehouse at my convenience. The process was seamless. Nothing was damaged. Communication in AZ and and IL was excellent, I always had someone to talk to. We paid extra for inside delivery, worth every penny as we are seniors. Very pleased, thank you Shipsmart!

Team was fantastic. The handled my small shipment with the upmost care and it was far less expensive than the quotes I received from the Van lines. It felt far more secure and professional that the sites that send you bids. Best yet was the total bill was less then estimated. I highly recommend!

Really just exceptional customer service! There were some issues with the shipment, and they did everything in their power (and then some!) to make it right. Prompt replies, easy to get a hold of, and understanding through it all. Beyond great. Well done Ship Smart!

They did what they said they would. They kept me comfortable during the entire process, including status updates on my shipment. I’ve moved MANY times and this was seamless.

Excellent experience. Picked up my boxed items in a timely manner. Handled all items with great care. Packaging (on pallet) was very well done, with extra padding. Great customer support and help in filling out all forms (for cross border shipping which would have been a nightmare except for Ship Smart's assisstance). Not a single problem with border crossing either. No problems obtaining my items and had timely notification of shipping routes and time of delivery. Delivery in my home town was perfect, no damage. No extra charges or hidden costs, period. It is important for all customers to accurately count, weigh and measure boxes/items so that the cost quoted by Ship Smart can be right on, do not guestimate this part!

From getting a quote, to the pickup and delivery, it was a seamless process. Every person who assisted me was professional and pleasant, and extremely helpful. I am very pleased with my experience with ShipSmart!

Last time was my third time I used Ship Smart Inc. We had a great experience every time. They are on time, professional and courteous. I believe they are one of the few moving companies who pick and deliver on time. Highly recommended!

I have never had a poor experience with Ship Smart. The entire staff is efficient and easy to work with. Our customers we set up with them have all been extremely pleased. I will recommend them over & over to any of our clients that would benefit from their services.