Susan B.
The movers were pleasant and efficient
The movers were pleasant and efficient. Professional in order of loading the truck. Would use them again.
Response from Ship Smart Inc.Apr 30, 2019
Hi Susan, thank you for the review.
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Shipping & Logistics · Santa Monica, California
Excellent

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Excellent

Shipping & Logistics · Pomona, California
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Shipping & Logistics · Sacramento, California
Excellent
Showing 51 reviews with 4 stars · Clear filters
Susan B.
The movers were pleasant and efficient. Professional in order of loading the truck. Would use them again.
Response from Ship Smart Inc.Apr 30, 2019
Hi Susan, thank you for the review.
Musician
I would recommend Ship Smart for shipping precious items. Communication was very good. Things were packed extremely well. Overall very good experience.
Response from Ship Smart Inc.Apr 30, 2019
Thanks for the review, glad you enjoyed experience.
Laura
Booking was easy. Due to a personal emergency we had to re-schedule which was NO problem. The couple who picked up our boxes was friendly, professional and assisted us when I needed my mother's fragile china sent to a separate address. The delivery to CA was timely, the one to DC took a lot longer than anticipated but the china arrived in perfect condition
Lynda O'Brien D.
I was extremely happy with Smart ship - the cost was greater than I expected but they picked up my items & did break a roller on a bureau but it was repaired when it reached the other end. I was not expecting that. My items were delivered safely with 1 hope chest mishap but I should be able to repair it on my own. Over all they were very professional and accommodating - I will definitely use them again!
Larry
We are very happy with our ship smart move. The packaging was great no damage at all.
Fernando
Good and Reliable Service
Response from Ship Smart Inc.Sep 19, 2018
Thank You Fernando, glad we could help.
Michael
They movers came as scheduled. They packed up the table and chairs and then they left. The movers emailed me and let me know. The total price. They shipped it out to Portland Oregon and it arrived in 2 weeks time. It was well packed and there was no damage when it arrived. The only thing I have a problem with was they estimated it and when they finally shipped it it cost me over 200 dollars more. The reason I chose this company was because they were 500-700 dollars cheaper than a few other movers. It was still cheaper but I ended up paying more for the shipment. It is all ok but I didnt like the extra tacked on after they shipped it.
Heather
Furniture arrived without damage, the delivery guy was awesome...bill was quite a bit higher than the estimate, but they worked with me to lower it...good over all...will use again...
Response from Ship Smart Inc.Aug 30, 2018
Hi Heather Glad everything worked out.