Deborah
Cross Country Exceptional Service
Exceptional Service, very detailed, efficient and a pleasure to work with!! Would definitely consider them again.
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Shipping & Logistics · Santa Monica, California
Excellent

Shipping & Logistics · Los Angeles, California
Excellent

Shipping & Logistics · Pomona, California
Excellent

Shipping & Logistics · Sacramento, California
Excellent
Showing 645 reviews with 5 stars · Clear filters
Deborah
Exceptional Service, very detailed, efficient and a pleasure to work with!! Would definitely consider them again.
Sue
Ship Smart is the place to go for small and not so small deliveries. Dining Room furniture was moved from Texas to Louisiana. The price was better than some of the other's I received. More importantly, the service and the handling of the furniture was very meticulous. No mishaps! Ronnie and Sylvia brought each piece in, unwrapped and setup. Beautiful! We appreciated them very much.
Meagan B.
I’ve had 5 star service every step of the way with Shipsmart! My quote for 14 box and a china cabinet was sent ASAP. After a few adjustments regarding box dimensions I asked for a new quote and received it in less than 20 min. It was about $400 cheaper than the other long distance movers in the Houston area, I was ecstatic about the price. Shipsmart coordinates everything, we had Pack ‘n Send movers pick up my belongings in Houston, take it to a warehouse where everything was palleted and wrapped (my quote was spot on and did not change from the estimate I was given) and then Orbit Moving made the final delivery to my apartment in Orlando. Everything arrived just the way I packed it. I couldn’t be happier.
Don
Pick up and delivery were on time and info promptly given about the route the shipment took. Excellent communication during the whole process.
LORRAINE
Great service, price & delivery!
Linda
Excellent service I shipped two family tables to my nephew in Chicago. The men arrived at my house a few minutes before the scheduled time, went upstairs and collected the tables and left all within 5 minutes. Ship Smart arranged delivery with my nephew, and the tables were delivered in good condition. I was kept informed throughout the process, and am very satisfied.
Kathy
Ship Smart did a marvelous job of shipping an executive desk to NY and a jukebox to AZ for us. We chose to have both crated for extra piece of mind. Both arrived in the same condition they had departed the house. The recipients were impressed by the packing. Ship Smart did a great job of keeping us informed during the process of collecting, transporting and delivering these heirlooms.
Norma
Ship Smart is on time for pick up, they are careful with my items, and the items arrive at the destination in great condition. I’ve used Ship Smart three times and I’m planning a fourth right now. Employees are very nice and knowledgeable and call you back when they say they will.