Ship Smart Inc.Reviews of shipsmart.com

Ship Smart helped me with my last minute coast to coast move. They were extremely flexible on the phone, via email, and the team was willing to help at all steps. They walked me through the insurance and planning, and were honest with their weight and price quotation. All their costs and fees were transparent from beginning to end, and I ended up paying the exact price of my initial quotation + insurance. My move was coast to coast, and with nearly 40 heavy boxes, they arrived with everything accounted for. Even my TV didn't suffer any damage during the long coast to coast journey! If you have a small-medium sized move, I would definitely recommend Ship Smart for your moving needs.

I inherited a nearly 100 year old glass top wroght iron table that needed to be shipped from Washington to California. I had been looking at a few different shipping companies and decided on ShipSmart after speaking with Carly on initial estimates and shipped process. Carly was personable and wonderful and I felt immediately positive about booking with ShipSmart. The process was fantastic, true to estimate, efficient and communicative through the ship. When the table and chairs arrived, I wasn’t expecting the glass top to survive the journey, but the amount of care was apparent in the packing. Glass survived the trip and the rest of the items were packed safely and securely as if the people packing were shipping their own family heirloom. I could not have been more pleased with the professionalism and service and the price was very fair-no hidden costs-and a little less than I had been expecting. I have had some poor experiences with shipping companies in the past and ShipSmart exceeded my expectations-I am so thrilled! Thank you Carly and thank you ShipSmart!!

I appreciated the high level of communication I received from the Ship Smart Team from beginning to end. At each step, I knew where my order stood. The delivery team even unwrapped and placed my glass tops on my tables for me which I had not expected them to do. Would highly recommend this company for any small moves!

It’s fast, it’s easy, reliable, everything arrived in one piece. Would absolutely recommend using them. I will if I ever have the need again.

I am very impressed with this company. I was under a very short time frame to get my items from one coast to the other and Ship Smart came through. They arrived at my home when promised, reassured me that my items would be crated and packed to insure there was no damage and they actually arrived at the destination a day early! Their quote was very comparable but the service they provided was outstanding. I also had them pack separate (2) sets of china dishes, crystal and silverware for our nephews in FL which without Ship Smart's expertise, these dishes would have been even more damaged upon arrival than they were. I used another company to deliver these cartons and they showed no respect for my items so it was a lesson learned.

I cannot say enough about Ship Smart - they specialize in small moves and were amazingly responsive, came in UNDER the estimate (and admitted it), delivered everything 2 weeks sooner than we expected and everything was in PERFECT condition. They packed the larger items for us (for a fee, of course) and they did a better job than we ever could have done. A desk, TV, computer, 2 computer monitors - all in perfect shape when they arrived as well as all the boxes we packed ourselves. Moving our daughter home from college from NOLA to Arizona was a piece of cake, thanks to Ship Smart.

The mover were right on time. They brought everything upstairs, unwrapped the furniture and placed it exactly where I asked them to . They were very polite

SUPERBLY DONE, PICK-UP, SHIPMENT AND UNLOADING ALL WITHOUT ADDITIONAL QUESTIONING, OR CONVERSATION. ALL DONE AT THE PROJECTED TIMES.