Shipped Reviews | Read Customer Reviews of shippedapp.co

Shipped Reviews | Read Customer Reviews of shippedapp.co

Shipped reviews

108 approved reviews, newest moderated first

customerDR
Nov 2, 2023
Very satisfied with your service
Very satisfied with your service
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Jordan
Oct 20, 2023
Very fast response and replacement…
Very fast response and replacement items received .
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customer
Oct 6, 2023
this shipment arrived with out one…
this shipment arrived with out one single dent and full bottles.
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Jon A.
Oct 5, 2023
Fast service and really good customer…
Fast service and really good customer service
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customer
Sep 9, 2023
The absolute worst
The absolute worst, they have lost my shipment twice, I am not able to get a hold of anyone, and even though they say I can get a refund it doesn't provide any options. I am actually going to call my credit card and contest the charge due to their lack of action.
Response from ShippedSep 9, 2023
Hi there, We're sorry to hear that you have yet to receive your order. Unfortunately we're not the shipping company, so it's out of our control how the shipments are handled. However, we did received your report regarding the first order that was damaged during transit and returned to the shipper. Per the Assurance Guarantee, a replacement order was issued and shipped out on 8/22/23, at no cost to you. I just checked the status of the replacement order, it looks like it was again damaged during the transit process. I went ahead and process this issue as well. A refund has been initiated and an email, with you cc'd, has been sent to the retailer to make sure that the refund is completed. If you have further questions, please contact us at [email protected].
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Shopper-1
Sep 6, 2023
Very quick and thorough resolution.
Very quick and thorough resolution.
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customer
Sep 4, 2023
I am having issues between what Touch…
I am having issues between what Touch of Modern is saying and what Shipped has on file and nobody can give me an answer. This is about two other items order number O7513899575 and item is Carbon Fiber Stainless Steel Domed Ring // 8mm // Black + Silver where Touch of modern says it was mail but Shipped says it was not and I have not received the item.
Response from ShippedSep 5, 2023
Hi there, We received your email inquiry regarding the missing item yesterday. After connecting with Touch of Modern, they have confirmed that the Carbon Fiber Stainless Steel Ring have yet to be shipped. They have sent you an email regarding the longer wait time for the item to be fulfilled. Please contact us directly at [email protected] if there's anything else we can assist with.
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Elsie D.
Sep 3, 2023
Great Service …
Wrote to company regarding a damaged order and within a day they had approved and gotten me a refund. That is great customer service.
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