ShipMonkReviews of shipmonk.com

ShipMonk is awesome ... we're so glad they're our fulfillment partners. They are incredibly responsive and communicative to support our customers and help our business expand. Their tech offers us the data we need to make informed decisions. Their account management team is amazing and helps us grow our business. 10/10 recommend ShipMonk

Bryce was super helpful in helping me and my team process our first order! She was patient, resourceful, and kind. She not only helped and walk me through the process in Shipmonk but also in Shopify. Thank you Bryce!!

ShipMonk has been an extremely understanding and dependable logistics partner for our business. Their fast, effective, and caring customer service has made a real difference, especially during challenging times. When the Canada Post strike impacted our shipping, ShipMonk seamlessly pivoted to FedEx, ensuring we could continue fulfilling orders without disruption. Their flexibility and proactive approach helped us maintain excellent service for our customers. While their pricing is slightly premium, the reliability and support they provide make it well worth it. We haven’t encountered any major issues, and their team is always ready to assist. If you’re looking for a trustworthy and efficient 3PL, ShipMonk is a great choice!

Bryce was helpful, informative and always available when I needed information or guidance.

Kendra has been an amazing rep for us. She is always getting to the bottom of our issues to the best of her ability. She is always prepared and is very knowledgeable about our business and is primary a key to our success at Shipmonk. I cannot praise her enough.

Our company has used Shipmonk since we have first started and they have been able to keep up with our rapid growth rather seamlessly. Our support person, Daniel Kelley, in indispensable. We are very lucky to have him assigned to our account and is the primary reason we have stayed with Shipmonk.

Working with ShipMonk has always been a seamless experience. We would particularly like to express our gratitude for the outstanding support provided by our Happiness Engineer, Amanda Marie Jones. Amanda has consistently offered timely and accurate assistance, quickly responding to our inquiries and always going above and beyond to help us. Her dedication and professionalism have truly made a difference in our experience with ShipMonk.

I just finished the onboarding/integration process and I am about to kick off the sales and fulfulling. So far I had a great experience. Allie, Jonathan and all collegues were super helpful and friendly! I do think the process of integration is not the easiest, but if you follow their guide/ video's it'll be okay. And the Shipmonk team is there when you need them! Thank you Allie and team and I am looking forward to start selling a lot of our cool Lionfish Jewelry!