ShipMonk Reviews | Read Customer Reviews of shipmonk.com

ShipMonkReviews of shipmonk.com

4.0399 reviews
Shipping & Logistics

ShipMonk

About ShipMonk

ShipMonk is where cutting-edge technology meets world-class fulfillment, all guided by our "merchant-first" core value. This allows us to enable high-volume, scaling DTC brands to stress less and grow more. We shipped millions of packages in 2024, fueled by our 2,300-strong team and proprietary technology that gives merchants a unified view of their inventory, orders, and shipping across all sales channels. With strategically located fulfillment centers across the globe, dedicated "mom & pop" support at a global scale, and refreshingly transparent pricing, it's no wonder we've earned a spot on the Inc. 5000 for seven years running. We're not just keeping up with the future of fulfillment—we're building it.

ShipMonk (shipmonk.com) has 399 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: shipmonk.com
Website: shipmonk.com
Category: Shipping & Logistics
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 62% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Shipping & Logistics

Fast IDP
Shipping & Logistics · Brooklyn, New York
Excellent
283 reviews
283
Transport Luxury Auto
Shipping & Logistics
Excellent
544 reviews
544
Geotobox
Shipping & Logistics
Excellent
455 reviews
455
Karma Auto Transport
Shipping & Logistics · Elk Grove Village, Illinois
Excellent
134 reviews
134

Call Write a review

ShipMonk reviews

Showing 272 reviews with 5 stars · Clear filters

Taylor O.
Dec 21, 2018
Shipmonk is awesome
Shipmonk is awesome. I've used multiple 3PL's in the past and they all sucked, Shipmonk is the first one I havent had any issues with!
Report
Cathy B.
Nov 14, 2018
Awesome service
Awesome service! Never experienced such a great customer service experience. Highly recommended!
Report
Bianca
Oct 17, 2018
We always had a good experiencia with shipmonk service
We always had a good experiencia with shipmonk, all the services they have offered have been executed with excellence, consumer service is very good, and about the rates they always offered several options which is very good.
Report
Dave W.
Sep 24, 2018
fulfillment done right
Shipmonk took an idea and made it a reality for us. Pastor Box ships quarterly and I’ve heard nothing but accolades from my subscribers. Sure the content will make or break a subscription box, but if the fulfillment process is not executed with care and attention to detail, it would never succeed. My CRM not only “held our hand” as we were getting started (all new territory for us), she’s stuck with us every step of the way. I’m thrilled with Shipmonk. - Dave Wike, Founder, Pastor Box
Report
Trilok H.
Jul 26, 2018
Excellent
I used them as a shipping partner for our e-com store. Excellent experience. Very helpful and friendly staff. Go ahead if you are on the fence. You won't be disappointed.
Report
willem
Jul 24, 2018
Very pleasant to work with
Very pleasant to work with. While not perfect, because nobody is, they are always willing and ready to work with me towards a solution. Any company with such an attitude deserves a full 5 stars in my book and I would highly recommend them.
Report
Jessabu
Jul 19, 2018
Kudos to Bridgette.
I appreciate Bridgette so much. She's so helpful today for doing an extra mile for me. Hey give her a Venti coffee to warm her up! -Sab
Report
Dimitar A.
Jun 25, 2018
I've been using them for over a year…
I've been using them for over a year now and everything is going without problems. Perfect platform without any breaks from the tech side and with fastest shipping i've seen!
Report