ShipMonkReviews of shipmonk.com

I started with ShipMonk two years ago and still going strong. They’ve been a great shipping partner during our growth.

I have been very impressed overall with Shipmonk. Like any company, reality happens, especially with all that is going on right now. However, they have been honest and transparent and have worked very well and hard through all of the economic challenges. Thanks Shipmonk!

Pricing and customer service and top-notch! If you're in the drop shipping or commodity shipping business, you'll be hard-pressed to find a better partner with as advanced of a tech-stack. Only downside is that there is no direct access to the actual location where your goods are stored so you will be speaking with a very friendly and responsive intermediary, which is not ideal. The operation is very cookie-cutter which greatly helps with efficiency but not great if you have special requests. Despite the above, still, HIGHLY recommend!

We find Shipmonk great, it is easy to navigate through + adjust items. Happiness Engineers are very helpful and attend to us as needed, no request to them has gone unnoticed + respond same day if not sooner with an email/phone call. I've only come across 1 glitch two already and that's for splitting back-orders which is now resolved- at the time the system wasn't allowing me to split orders but was resolved same day. Other than that we are satisfied with the services provided. Kindly, Brenda

Shipmonk's customer service is superb. They are very responsive and will do well to accommodate even special requests. I believe this is their strength. When you deal with people who can be trusted and relied on, you know you're in good hands. Apart from that, their platform is easy-to-use and intuitive. I highly recommend this company.

Shipmonk was a great resource for us when we first started doing ecomm but didn't have the ability to fulfill ourselves. They were always responsive and had affordable shipping rates, just make sure you have enough volume to meet the minimum as it can get pricy. Overall we had a great experience and would use again, and does Amazon really need any more money?

Had struggles with many fulfilment partners before. Mistakes happen in fulfilment, but fast and proper communication is key. Shipmonk has proven to be a great partner for us.

Incredible experience working with Shipmonk. I have worked with a few 3PLs for my business and this has been the smoothest operation I have encountered. They receive product well, notify when in stock, the dashboard is very communicative and connects well with my store. Overall, I would recommend them to all of my fellow eComm businesses.