ShipMonkReviews of shipmonk.com

My rep Daniel J. Kelly made it very easy for me during the offboarding process. Great experience.

Seamless transition from old 3PL. The app is amazingly automated. Very easy to setup and start operations quickly. Bryce was very prompt in responding and resolving all queries on the go.

This 5 star review is for Amanda she is a fantastic worker very helpful very kind and very attentive to my needs. If she is the staff you are dealing with you can expect amazing support and customer service. Keep up the great work Amanda you are a star!!

We have been working with ShipMonk since this year. So far they have overexpect our expectation. Above all, I must praise their support in hearing our needs, helping us in areas where we have shortcomings and great service overall. Throughout this time I have come across a great and well put together team of people, I would especially like to highlight Bryce, Travis and the founder Honza. Thanks a lot and I look forward to working with you guys.

I've used Shipmonk for over five years, and their customer service ( especially when they assign a rep to your account) has made a huge difference. Our rep is Amanda M.J., and she has done incredibly well managing our account and helping us out with any questions. I would definitely recommend them for any size company for their fulfillment needs.

Allie was amazing and literally held my hand (not really) walking us through any questions or concerns, offered a better shipping option for packaging to help us save costs. Allie was spectacular and wish she could stay on board with further assistance!

Bryce has been extremely patient and supportive as I launch my Shopify store following a successful Kickstarter campaign. She’s hopped on calls, responded quickly to urgent requests, and taken the time to clearly walk me through how ShipMonk can support my fulfillment needs. Starting up with a new 3PL can feel overwhelming, but Bryce made the onboarding process smooth and stress-free. Her responsiveness and calm, knowledgeable guidance gave me confidence every step of the way. Overall, I would highly recommend ShipMonk to any small business owner or Kickstarter creator looking for a fulfillment partner that truly gets it. Big thanks to Bryce and the team for setting such a high standard right from the start!

We received incredible support from the beginning of the process, from the moment we visited the warehouse to the moment we placed our first order. Bryce and Chris are available for any questions, and more importantly, they help in every way so that we can begin our journey together in the most successful way possible.