Ryan R.
Don't waste your time or your money!
Can't get any response to emails. Order still hasn't shipped. Your phone numbers do not work. Assuming this is a scam!
Response from ShipitfurnitureDec 18, 2024
Dear Ryan, Thank you for reaching out and sharing your concerns. We sincerely apologize that your package was not delivered within the expected timeframe, which understandably caused frustration. To address this issue, we have issued a full refund for your order as a gesture of our commitment to customer satisfaction. We strive to respond to all inquiries within 24 business hours, and while we understand this may not align with your expectations in this situation, please know we aim to provide clear and timely communication. We want to reassure you that we are a legitimate business and are continuously improving our processes to serve our customers better. We regret any inconvenience this experience may have caused and appreciate your understanding in this matter. If you have further concerns or questions, feel free to reach out, and we’ll be happy to assist. Kind regards, ShipItFurniture


