ShipitfurnitureReviews of shipitfurniture.com

Response from ShipitfurnitureDec 27, 2023

Hello Tracy, We have sent you an email to come to a solution to this issue you have faced. Our team will work on your issue until it is solved. Please respond to your email! Thank you!

Response from ShipitfurnitureNov 9, 2023

Hey Yuri, We're genuinely sorry to hear about your frustrating experience, and we apologize for any inconvenience you've encountered while trying to purchase a couch from our store. Your feedback is essential to us, and we want to address your concerns to ensure a better shopping experience for all our customers. We understand the importance of having clear information about the size of the furniture you're interested in, and it's unfortunate that our website lacks this crucial detail. We'll make it a priority to update our product listings to include accurate sizing information to better assist our customers in making informed choices. Regarding your interaction with our customer service team, we are disheartened to hear that you felt treated poorly. We take customer service seriously and will investigate this matter further to ensure that such interactions do not occur in the future. We believe that every customer should receive the respect and assistance they deserve when shopping for furniture. Your feedback is a valuable reminder that quality customer service and transparent information are just as important as competitive pricing. We genuinely appreciate your input and are committed to making the necessary improvements to create a more pleasant and customer-friendly shopping experience. Please don't hesitate to reach out to us if you decide to give us another chance, as we'd love the opportunity to serve you better. Thank you for sharing your concerns with us.